Program Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Program Manager on our Mission Operations team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

As a program manager you will develop and manage the AMA's Organizational Well-Being portfolio,
including the Joy in Medicine Health System Recognition Program and the
Organizational Biopsy. This includes oversight on marketing/promotion, team
communications, health system engagement opportunities, including workshops and
webinars, and vendor management. Work with vendors, PS2 leadership, and subject
matter experts to develop resources and engagement opportunities for physicians
and health system leaders. Ensure operational alignment with PS2 leadership and
other internal and external stakeholders and maximize operational effectiveness
and efficiency. Measure, monitor, and report progress against goals, and use
data and audience insights to inform strategic and operational plans.

RESPONSIBILITIES:

Program Management

• Manage AMA/PS2 activities related to health system engagement via the Organizational Biopsy and Joy in Medicine Health System Recognition Program.
• Manage and support the implementation of defined processes and systems for project execution, including the development of project plans, assembling of project teams, task coordination, and issue management.
• Support Organizational Well-Being-related initiatives in collaboration with the Director, Joy in Medicine, and the Director, Practice Transformation.
• Deliver project tasks on time and ensure that deliverables/milestones are met.
• Report project status regularly and identify barriers to a project's successful execution and potential solutions; coordinate activities with other internal teams as applicable and adhere to the project budget.
• Serve as the primary point of contact with vendors and other external stakeholders to ensure timelines are met and revised as necessary.
• Develop and execute annual engagement/communications plans, managing relationships with key internal stakeholders to achieve engagement targets.

Content Development

• Support the content development strategy for organizational well-being initiatives, including key resources for Joy in Medicine health systems and health systems participating in the Organizational Biopsy.
• Manage content development, ensuring project plans stay on track and competing priorities are balanced based on resources.
• Collaborate with PS2 Communications Manager and MMX marketing, web and communications team members to promote current and future activity to drive awareness of and traffic to value-based care content, tools, and resources.
• Oversee and monitor effectiveness of messaging, marketing collateral, channels, marketing campaigns, events, and other promotions; develop program priorities and marketing strategies, define testing methods and identify tools and resources needed to ensure program success.
• Present program developments recommendations to the PS2 Leadership; drive effort to ensure program support and garner buy-in from key stakeholders.
• Organize and create materials for presentations and develop and distribute updates to stakeholders.

Relationship Management and Operations

• Work with subject matter experts in organizational well-being, including internal and external stakeholders, and vendors (as needed) to advance the goals of the AMA and other various content development initiatives.
• Help facilitate the operational planning process to achieve objectives set for the areas of responsibility and defined project portfolio.
• Manage collaborations across internal business units, and coordinate and share progress.
• Support Joy in Medicine management in budgeting, forecasting, and managing of invoices in collaboration with PS2 Administrative team and Finance
• Represent AMA at various national meetings, events, or coalitions, as requested.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree is required; a master's degree in business, healthcare administration, or a related field is highly preferred.
2. 5+ years of work experience in health care administration and program management, or exposure to organized medicine and related organizations required.
3. Demonstrated knowledge of communications, engagement, and/or marketing highly preferred.
4. Demonstrated ability to learn quickly and develop a strong understanding of content and the needs and preferences of its target audiences to adapt strategies and tactics accordingly.
5. Demonstrated ability to work with individuals from different disciplines, contributing as a team member, as well as being self-motivated and a strong individual contributor.
6. Demonstrated an analytical and data-driven approach to decision-making. Ability to analyze and derive insights from Google Analytics and other content performance data as required. General content strategy is preferred.
7. Excellent planning and organizing skills and the ability to work independently.
8. Polished speaking and interpersonal skills to develop and maintain internal and external relationships.
9. Demonstrated ability to successfully handle multi-faceted projects with both time pressure and with high-quality standards is required. Ability to effectively manage time, prioritize work, and multi-task across assignments.
10. Strong written and public speaking skills, including writing/developing reports, experience presenting and facilitating in a large group setting.
11. Some travel is required.

This role is an exempt position, and the salary range for this position is 85,680
- $113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION