Repair License Sales Manager

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.

We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.

Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Estimated annual base pay: $114,400 (minimum) - $143,000 (midpoint) - $171,600 (maximum)

• All members included in annual cash bonus opportunity

• 401(k) match (4.5%)

• Annual Woodward stock contribution (5%)

• Tuition reimbursement and Training/Professional Development opportunities for all members

• 12 paid holidays

• Industry leading medical, dental, and vision Insurance upon date of hire

• Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave

• Paid parental leave

• Adoption Assistance

• Employee Assistance Program, including mental health benefits

• Member Life & AD&D / Long Term Disability / Member Optional Life

• Member referral bonus

• Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending

• Voluntary benefits, including:

  • Home / Auto Insurance discounts

  • Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

Application window is anticipated to close 30 days from original posting date.

Are you ready to make your mark? If you're a Repair License Manager, we have an exciting opportunity for you!

The Product Repair License Manager oversees and manages repair services performed by external providers under license agreements, ensuring compliance with contractual obligations, quality standards, operational efficiency, and customer satisfaction. Serving as the primary liaison between the company and repair partners, this role is responsible for driving performance metrics, resolving issues, coordinating demand forecasting, and aligning repair work scopes with company objectives. The ideal candidate will ensure seamless collaboration with external partners, maintain high-quality repair standards, and contribute to the overall efficiency and effectiveness of repair operations.

What you will be doing...

• Act as the primary liaison between the company and external repair partners, ensuring compliance with license agreements.

• Monitor vendor performance against Service Level Assessments, repair turnaround times, and quality metrics, reporting deviations as needed.

• Facilitate regular performance review meetings with repair partners to address issues and drive improvements.

• Oversee repair workflows, inventory management, and timely processing of repair requests.

• Establish and enforce quality control standards, conducting audits to ensure compliance with company specifications.

• Track and analyze repair volume, costs, and performance metrics, preparing reports for internal stakeholders.

• Collaborate with cross-functional teams (e.g., supply chain, engineering, QA) to align repair operations with company goals.

• Identify process improvement opportunities and support initiatives to enhance vendor relationships and repair efficiency.

• Stay informed on industry trends and best practices to inform repair operations and vendor management strategies.

• Demonstrate strong analytical, communication, and leadership skills, leveraging tools like ERP and CRM systems effectively.

What we are looking for...

Education or Formal Training

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field preferred.

Experience

• 5+ years of experience in operations management, vendor management, or a similar role required.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).

Woodward is an Equal Opportunity Employer

EO/AA/M/F/Disabled/Protected Veterans

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