General Maintenance Worker

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Pay rate : $18.20 + $4.93 (Health and Wellness) per hour

Job Summary :

The General Maintenance Worker performs inspections, general maintenance, and repairs in dormitory buildings. This role requires practical skills and knowledge (but not journeyman-level proficiency) in trades such as painting, entry-level carpentry, basic plumbing, and minor electrical troubleshooting. Duties also include documenting inspection findings and responding to minor facility maintenance needs to ensure a safe, clean, and functional environment.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Perform inspections of dormitory rooms and building areas for cleanliness, mildew, structural integrity, plumbing, and HVAC conditions.
• Conduct minor maintenance tasks in carpentry, painting, plumbing, and basic electrical work, including consumable replacement (e.g., light bulbs, ceiling tiles).
• Respond to emergency maintenance issues and pest control needs.
• Complete and submit inspection forms; input work orders into the NEXGEN system.
• Escort and observe third-party vendors performing maintenance tasks.
• Provide general support to the Site Maintenance team in all assigned duties.

Additional Responsibilities

• Report damaged items, faulty equipment, or safety hazards to the supervisor promptly.
• Replace ceiling tiles and light bulbs as needed.
• Assist with warehouse operations, groundskeeping, equipment maintenance, and carpentry tasks as required.
• Support freight and material handling tasks.
• Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School Diploma or GED required.
• 1-3 years of relevant experience in maintenance or facilities support preferred.
• Basic computer literacy (e.g., email, Excel) for documentation and NEXGEN system use preferred.

Knowledge, Skills, and Abilities

• Ability to read and understand basic instructions, memos, and numerical labels.
• Capable of effective communication in one-on-one and small group settings.
• Must be able to complete all required government training (e.g., Support Cadre, OPSEC, iWATCH).
• Ability to pass criminal background and drug screening per network and government eligibility requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information