Accessories and Licensed Product Business Operations Manager

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

If you're passionate about operations, love solving puzzles, and want to be part of a team that's shaping the future of a legendary brand-lace up, this role is for you.

We are seeking a detail-oriented and strategic Accessories and Licensed Product Business Operations Manager to oversee the end-to-end operational management of our licensed product portfolio. This role is critical in ensuring compliance with licensing agreements, optimizing supply chain processes, and driving operational efficiency across teams. The ideal candidate will have a strong background in business operations, supply chain management, and licensing compliance.

MAJOR ACCOUNTABILITIES:

• Licensing Compliance:
  Ensure all licensed products adhere to contractual obligations, intellectual property rights, and regulatory standards.

• Inventory Management:
  Monitor and manage inventory levels, forecast demand, and coordinate product ordering and shipping.

• Vendor & Supplier Coordination:
  Build and maintain strong relationships with vendors, suppliers, and logistics partners to ensure timely and cost-effective delivery.

• Process Optimization:
  Spot inefficiencies and implement smarter, faster, better ways of working.

• Data Analysis & Reporting:
  Analyze sales data, product performance, and market trends to inform strategic decisions. Prepare regular reports on operations, compliance, and performance metrics.

• Cross-Functional Collaboration:
  Work closely with internal teams including product management, sales, marketing, and finance to support product launches and ongoing operations.

• Problem Solving:
  Proactively address and resolve operational issues to ensure seamless product delivery and customer satisfaction.

• 3-5+ years of experience in business operations, supply chain, or licensing, preferably in a consumer products or entertainment environment

• Strong understanding of licensing agreements and IP compliance

• Proficiency in ERP systems and inventory management tools (VibeIQ, FlexPLM highly preferred)

• Excellent analytical and data interpretation skills

• Strong communication and interpersonal abilities

• Proven problem-solving and project management capabilities

• Business acumen and financial literacy

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.