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Remote

Senior Gift Card Program Manager

MGM Resorts International
United States, Nevada
May 30, 2025
US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
MGM Resorts International is seeking a Senior Manager to lead our Gift Card Program, part of our Loyalty Marketing team focused on financial partnerships. This high-impact role blends marketing, analytics, operations, and vendor management, offering the opportunity to build a best-in-class program that drives revenue and brand loyalty across our iconic destinations.

THE DAY-TO-DAY:

  • Own and manage the full gift card lifecycle-including operations, compliance, and marketing strategy.

  • Develop and execute multi-channel campaigns in partnership with Brand Marketing, PR, Paid Media, and Property Marketing teams.

  • Lead promotions and drive sales growth across online, in-store, 3rd-party retail, and B2B distribution channels.

  • Act as the primary point of contact for internal stakeholders and external partners, including our third-party gift card processor.

  • Pull, analyze, and interpret performance data by channel to evaluate campaigns and identify opportunities for optimization.

  • Host monthly business reviews to share insights with senior leadership, including performance metrics such as activations, redemptions, and incremental spend.

  • Manage the program's annual operating budget and track KPIs.

  • Occasionally travel to MGM Resorts properties to support onsite marketing efforts and train teams on the gift card program.

THE IDEAL CANDIDATE:

  • 5+ Years of Prior Relevant Experience

  • Strong data and reporting skills-must be comfortable pulling reports and working in Excel to uncover insights.

  • Experience leading cross-functional projects with teams like IT, Legal, Compliance, Finance, and Operations.

  • A self-starter who thrives in a fast-paced, high-volume environment.

  • Comfortable working remotely, but must be based in the Las Vegas area and able to visit properties 1-2 times per month.

  • Experience in the gift card or financial partnerships space is a plus.

THE PERKS & BENEFITS:

  • Prioritize your wellness, access programs crafted to nurture your mental and physical health.

  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!

  • Savor delicious meals for free in our employee dining room.

  • Park with ease-whether you're on or off shift, it's free!

  • From healthcare to financial support and generous time-off options, we've got you covered.

  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=b4620adf6997

Are you ready to JOIN THE SHOW? Apply today!

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