Project Manager

CSBS is seeking a Project Manager to play a critical role in the implementation of software applications and technology solutions across the organization. This role is responsible for managing relationships with business stakeholders, vendors, and internal technical staff to define project scope, gather and refine requirements, and deliver solutions aligned with CSBS's strategic goals.

The Project Manager will lead multiple concurrent projects, facilitate project meetings, and provide regular updates on status, risks, and deliverables. This position requires a strong blend of project management and business analysis skills and thrives on collaboration, communication, and process improvement. Under limited supervision, the Project Manager will plan, manage, and execute projects through their full lifecycle-leveraging Agile, SDLC, or hybrid methodologies as appropriate.

The ideal candidate brings excellent organizational skills, strong attention to detail, and the ability to navigate complex initiatives with a focus on business value. This role is instrumental in ensuring successful project delivery by aligning stakeholders, managing resources and budgets, and proactively mitigating risks.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

• Collaborate daily with functional leaders, business partners, and users to define business needs and functional requirements.
• Develop, maintain, and update standard project management processes, activities, and reporting, as well as work with stakeholders to identify and learn to use the tools appropriate for these activities.
• Provide day-to-day leadership on multiple initiatives, to achieve business goals through the effective use of technology.
• Convene meetings and plan agenda to ensure important issues are aired and resolved.
• Facilitate discussions and consensus among project stakeholders.
• Work with team to negotiate and prioritize resource availability and allocation.
• Meet with application owners, application developers, business analysts, and customers to determine business needs and functionalities desired for new or revised application.
• Develop, manage, and report on the status of project plans, including risks, budgets, schedules, and resources.
• Provide leadership throughout the requirements definition, design, implementation, and UAT phases of projects through SDLC or Agile methodologies.
• Manage the budget, schedule, and progress of projects through Earned Value Management (EVM).
• Manage and mitigate risks proactively and systematically resolve or escalate issues in a timely manner.
• Institutionalize PMBOK and best practices for project management to ensure consistent delivery of quality projects.
• Manage project delivery based on Agile methodology deliverables including Backlog management, Release and Sprint planning, daily Scrums, and Sprint Review and Retrospectives.

Additional Responsibilities

• Review deliverables for accuracy and completeness.
• Develop and make high quality presentations to staff and other stakeholders on project-related topics.
• Capture and report on project value proposition. Assess compliance of development process with accepted methodology and communicate to responsible managers or staff.
• Document exceptions or deviations as needed.
• Create and maintain comprehensive project documentation.
• Support the development of a Project & Process Management Office (PPMO) by adhering to guidelines and governance around IT's project delivery framework and gate reviews, including Enterprise Architecture and Information Security governance processes.
• Manage vendor resources and set expectations with vendors on project deliverables.
• Partner with the business to understand their needs and strive to exceed expectations.

Minimum Qualifications

To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

Education and Experience

• Bachelor's degree in Information Technology or related field (or equivalent combination of relevant education and experience).
• Minimum of five (5) years of technology project management experience driving and leading multiple medium- to large-scale cross-functional projects.
• Project Management Professional certification preferred.
• Must have experience managing project budget, forecasts, and variance and resource allocations. Must have project management experience implementing software from start to finish.
• Agile software development, and the integration of commercial off the shelf (COTS) and software-as-a service (SaaS) implementations.
• Knowledge and experience with project tools such as MS Project or Clarizen, and Agile tools such as Jira.
• Knowledge and experience with Appian a plus.
• Experience with Office 365 a plus.

Knowledge, Skills, and Abilities

• Ability to communicate in various ways for different audiences, illustrating key plans, concepts, methodologies, and results.
• Strong project management skills. PMP, ITIL, CSM, or ACP certification is desirable.
• Understanding of complex technologies (i.e. Oracle, Cloud computing, SaaS, Salesforce).
• Ability to work in a team environment. Effective working with matrix teams across organizational structure.
• Well-developed negotiation skills with a high degree of relationship building skills, strong interpersonal skills, and ability to excel in cross-functional teams.
• Ability to resolve conflicting priorities in the delivery of a program; resolve resource issues; and manage project scope to meet expectations.
• Knowledge of, and experience with software development life cycles (SDLCs), including requirements analysis, technical design, development/coding and testing.
• Experience with Scrum and other Agile software development methodologies.
• Ability to work calmly during stressful circumstances.
• Strong interpersonal and communication skills.
• Strong planning and task management skills.
• Ability to work in collaboration with a variety of stakeholders to identify and discuss issues.
• Ability to work in fast paced environment managing multiple projects driven by multiple deadlines.
• Proven capability to achieve results.
• Solid organizational skills including attention to detail and multi-tasking and prioritize skills.
• Expert relationship management skills and superior written and oral communication skills a must.
• Solid judgment in evaluating priorities and needs in a multi-project environment.

Requirements

• Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!

Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!

Leadership Competency Model

At CSBS, we believe in leadership at every level, empowering all employees, regardless of role, to take initiative, inspire others, and drive progress. Our five core competencies are Leading Change and Transformation, Leading Others, Results Focused, Business Intelligence, and Collaborative Partnering to provide a framework for professional growth while ensuring accountability in our performance.

Leading Change and Transformation means embracing innovation and adaptability to drive continuous improvement. Leading Others is about guiding, mentoring, and influencing colleagues to move our mission forward. A Results-Focused mindset ensures we meet our goals with efficiency and impact. Business Intelligence allows employees to make informed, strategic decisions based on data and industry insights. Finally, Collaborative Partnering fosters teamwork and strong relationships to achieve shared success.

This competency model not only supports individual growth and development but also strengthens CSBS as we evolve into a more agile and innovative organization. Here, leadership isn't just a title, it's a mindset that moves us forward together.

• General office.
• Some travel required.

This job description should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. CSBS has the right to revise this job description at any time. CSBS is an "at will" employer and as such, neither this job description nor your signature constitutes any form of contractual arrangement between you and CSBS.