Operations Director

Mayroad's mission is simple: Create and foster long-term sustainable partnerships while ensuring the highest level of customer service and social responsibility are delivered to those whose lives we impact every day.

Our current portfolio features over 4,000 homes across six Air Force installations.

Job Summary

The residential Operations Director leads all installation-level property management employees and the day-to-day operation of a multifamily property management portfolio; responsible for identifying and elevating new business opportunities and marshaling resources within the organization to remove obstacles and deliver results; ensures the long-term health and financial performance of Mayroad's installation assets; accountable for fostering an environment of teamwork efficiency and superior customer service.

Required Qualifications

• EDUCATION REQUIREMENT - Bachelor's degree in Real Estate or related field or relative industry credentialing.
• 5+ years of experience in managing a multi-site conventional, affordable, or military property management portfolio (preferably with management over properties in multiple states), with increasing levels of responsibility.
• 3+ years of supervisory experience of a high-level performance team in a property management or hospitality role.
• Note: Employee will be required to use a personal smartphone for on-the-job communication
• Note: Employee will be required to use personal vehicle for on-the-job transportation
• Ability to pass a state and federal background check and Motor Vehicle Review to obtain access to the installation; ability to pass a 12-panel pre-employment drug test

Competitive Benefits:

• Cell Phone Allowance
• Annual Bonus
• Annual Performance Evaluation with Merit Raise
• Health, Dental, and Vision Plans
• Supplemental Life, Critical Illness, & Accident Insurance
• Paid Short & Long-term Disability
• Life and (AD&D) Insurance
• Maternity Leave at 100% Paid and Parental Leave
• PTO
• Volunteer Time Off
• 401(k) program with a Company match
• Tuition Reimbursement

Work Environment
On-site in an office setting.

EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.