Account Specialist - General Motors Account

Molex
life insurance, parental leave
United States, Michigan, Grand Blanc
May 31, 2025
Your Job Molex is looking for a dynamic Account Specialist to join our team in Grand Blanc, MI-a critical role for someone passionate about delivering exceptional customer experiences. In this position, you'll work in a fast-paced, collaborative environment where your strong communication, organizational, and problem-solving skills will shine. From building relationships with customers to supporting cross-functional teams, you'll play a vital role in ensuring seamless order management, on-time delivery, and customer satisfaction. If you're someone who thrives on solving challenges, enjoys multitasking, and has a keen eye for detail, this is your opportunity to grow your career with a company that values innovation, teamwork, and a customer-first mindset. Join us and help shape the future of connectivity! Our Team At Molex, we don't just connect products-we connect the world. As a global leader in connectors and interconnect solutions, we drive innovation that powers industries like automotive, healthcare, consumer electronics, and data communications. Our team of innovators is at the heart of everything we do, leveraging expertise, cutting-edge technology, and bold ideas to deliver impactful solutions to customers worldwide. If you're ready to be part of a company that thrives on collaboration, creativity, and making a difference, Molex is where you belong. What You Will Do Collaborate with Account Managers and cross-functional teams to align on initiatives, prioritize orders, and support account management activities Build and maintain strong relationships with internal teams, external customers, and suppliers Review, submit, and manage customer orders and schedules, ensuring accuracy, timely processing, and smooth progression from order placement to shipment Monitor material availability for orders, communicate shortages, and coordinate prioritization and expedites with manufacturing plants, Molex sites, and logistics teams Maintain accurate pricing, internal schedule agreements, and customer-related data within corporate systems such as QAD, SAP, and pricing matrices Resolve customer issues promptly regarding orders, deliveries, quotations, quality, forecasts, and technical requirements in alignment with company policies Provide customers with pricing, delivery, and documentation, including supplier surveys, RoHS compliance, Conflict Minerals, and certifications Investigate unpaid invoices, assist the accounting department with accounts receivable, and support financial reconciliation efforts. Coordinate order management activities across departments, addressing challenges related to sales, service, and delivery processes. Who You Are (Basic Qualifications) Bachelor's degree in Business Administration, Supply Chain Management, Accounting, or a related field (or equivalent work experience) Experience in account management, customer service, supply chain, or related field Computer skills, including proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) What Will Put You Ahead Experience with order management, pricing systems, and customer documentation processes Experience with compliance documentation such as RoHS, Conflict Minerals, and supplier surveys Experience with financial processes related to accounts receivable and invoice reconciliation Automotive supplier experience Experience working with automotive antenna Experience in QAD or SAP Managing multiple Customer portals Familiarity with GM's Supply Power portal (or similar customer portals) At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are As a Koch Company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).