SOC Manager
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![]() United States, Ohio, Cleveland | |
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*Description*
The Cybersecurity Security Operations Center (CSOC) Manager's core function is to provide leadership and oversee the administration of the CSOC, including security engineers and security analysts. The CSOC is responsible for monitoring and alerting on cybersecurity events, ensuring the maintenance of the current and future technologies, and continually analyzing threat data to find ways to improve the organization's security posture. This position requires both the ability to tactically focus on immediate threats at hand as identified in alerts and intelligence as well as strategically remain focused on Initiatives tasked by leadership. Candidates must be highly analytical, technically competent, and have an ability to provide focus and calm during incident response scenarios. The ability to lead groups or move forward initiatives is essential. In addition, the ability to plan for future team needs requires staying informed of current events in technology platforms and the Cybersecurity industry. *Responsibilities* * Operational Management * Manage team employees reporting directly to you. Responsibilities include preparing midyear and annual staff evaluations and addressing both opportunities for growth (such as promotions) or improvement (such as employee performance improvement plans) as performances warrant. * Manage the on-call rotation and time off for the SOC * Providing regular training sessions and mentorship opportunities to facilitate knowledge-sharing within the team. * Hiring new staff members or contracting outside services to supplement your team's capabilities when needed. * Responsible for vendor management - existing and future contractual relationships with technology and service providers. This includes working to address support issues, contract renewals / discrepancies, bi-weekly meetings, Quarterly Business Reviews, etc. * Track tool performance / utilization to measure return on investment and support future evaluation / rationalization needs. * Responsible for identifying tool / service evaluation opportunities. Working closely with the Security Threat Architect. * Responsible for day-to-day CSOC budget management * Lead your team and communicate with management during incident response (IR) to ensure timely notification and containment occur. Responsibilities include ensuring communicating, documenting IR progress, and following through with post-mortem reviews. * Ensure CSOC meets regulatory compliance of both internal and external auditors by adherence to policies and procedures. Ensure version control of SOC alerts as well as least privilege access to logs and investigation data. * Ensure synchronization and collaboration between the CSOC and Cyber Threat Intelligence team. * Work with other departments to identify the root causes of security incidents and develop strategies to mitigate these risks. * Strategy & Planning * Work with employees on Individual Development plans. Interface with management and Human Resources to ensure plans meet business needs and provide measurable advancement steps to employee promotion and realization of career goals. * Responsible for building and briefing at the monthly Governance Board meetings for existing or future spend as appropriate. * Responsible for planning and prioritizing annual spend for CSOC in support of Operational Plan Development and advising upper management on budget forecasting. * Improve incident response times, reduce false positives and other extraneous alerts, and enhancing threat detection capabilities. * Work with CSOC and architecture in determining technology and resource requirements. * Participate in engagement with other service families and departments in addressing CSOC logging and monitoring needs. Engage with same groups in developing Enterprise logging and monitoring strategies and solutions. * Stay abreast of business and technological developments to properly prepare CSOC future posture. * Acquisition & Deployment * Work with upper management to understand budget availability to shape CSOC efforts. * Supervise team and/or perform compliance assessments to include Proof of Value (PoV) or Proof of Concept (PoC) for new program security tools. * Provide an accurate technical evaluation of the software application, system, or network, documenting the security posture, capabilities, and vulnerabilities against relevant information assurance policies. * Incidental Functions *Pay and Benefits* The pay range for this position is $116000.00 - $150400.00/yr. Health Insurance, Life insurance, disability coverage, voluntary benefits insurance, well being program, fitness reimbursement, weight management program, etc. *Workplace Type* This is a hybrid position in Cleveland,OH. *Application Deadline* This position is anticipated to close on Jun 5, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |