Associate Risk Analyst

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Associate Risk Analyst is a resource and team member contributing to the facilitation of Community Financial Services, Inc (CFSI) Enterprise Risk Management (ERM) Program. With a level of independence, facilitate regulatory exams and inquiries, support the delivery of second line ERM services by executing one or more activities in a manner that adheres to the expectations of the enterprise risk framework and prepare assigned reports. Continue to expand technical expertise by gaining further knowledge in ERM applicable business activities or functions it supports.

Essential Duties:

• Serve as a liaison between internal teams and regulatory agencies during exams and inquiries. Manage exam processes, including scheduling, document collection/ upload, coordinate meetings, and facilitate examiner questions/ additional requests during the exam with appropriate personnel. Ensure timely and accurate submission of requested information and response coordination.
• Based on required frequency (ad hoc, weekly, monthly, quarterly) perform the following:
  • Assist in the preparation and maintenance of other risk assessments, risk profiles, reports and narratives, primarily for the Board and Management Risk Committees;
  • Support the planning of Board and Management Risk Committee agendas, and assist with writing and editing meeting minutes.
  • As assigned, plan and perform analysis and judgement-based work over certain risk disciplines.
• Facilitate quarterly information requests to support continuous monitoring by regulatory agencies (FRB, OCC, FDIC).
• Ensure that Company policies requiring Board approval are reviewed and submitted to the Board in accordance with the established policy schedule. Maintain the SharePoint site to align with the ComplianceBridge, policy management software.
• As a member of the second line of defense, contribute in the facilitation and further development of CFSI's governance and ERM Program per regulatory expectations, including, but not limited to:
  • Utilize the ERM framework and execute assigned responsibilities related to assigned risk discipline (less complex areas);
  • Monitor and maintain the organization's GRC software including Risk Control Self-Assessments (RCSA) for assigned risk discipline;
  • Drive engagement from the first line of defense for assigned risk business units and collaborate with business partners to complete the RCSA which includes:
    • Independently evaluate the business unit's documentation of business objectives, business processes, risk identification, assessment of risk, mitigating controls and testing the design and operational effectiveness of those controls to ensure effective risk mitigation;
    • Provide effective challenge through evaluation of the business units inherent risk rating, and residual risk rating along with evaluating the business units monitoring of risk exposure through the use of key risk indicators;
    • Using discretion, appropriately assess risk, compare to CFSI's risk appetite and conclude whether there are any gaps in the control framework or areas where residual risk is outside of CFSI's tolerance;
    • As appropriate, provide recommendations for improvement of the business unit RCSA;
    • Escalate significant and/ or unresolved risk-related action items to department management for inclusion in the issues management report;
    • Proactively monitor remediation progress of action items identified for timely resolution;
    • Promptly respond to business partners questions or concerns;
    • Lead the timely recertification of the assigned RCSA's per the ERM Policy.
• Continuously improve the ERM Program; look for opportunities to be more efficient; implement opportunities including but not limited to, use of reporting enhancing solutions and/or interactive dashboards.
• Promote a culture of risk awareness; provide appropriate education to first line business partners and training/ cross training to other risk team members, as needed.
• Continue the development of appropriate technical skills through internal and external resources in order to stay abreast of evolving risk themes pertaining to governance and ERM related practices, issues and trends that may impact CFSI.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, regulatory guidelines, and internal controls in accordance with CFSI's risk appetite.
• Meet all job-specific training requirements within the assigned timeframe.
• Other duties as assigned which may include participating on special projects or other risk related activities.

Education, Training and Requirements:

• Bachelor's degree in a business discipline, data analytics, mathematics or a related field; or combination of a minimum of four (4) years of higher education and/ or relevant work experience including a minimum of one (1) year in risk, reporting and analytics, governance or other relevant functions. Applicable risk certifications is a plus. All applicants must be 18 years of age or older.

Skills:

• Proficient in Microsoft Office products, ability to work with multiple business partners in a professional manner, self-motivated with the ability to work independently, exceptional decision-making, analytical, problem solving, critical judgement and presentation skills. Required personal characteristics include, an ability to communicate effectively both verbally and in written products, attention to detail, inquisitive nature, ability to multi-task and adapt to change. The position requires the ability to function with a level of independence in the oversight and/or execution of one or more activities in a manner that adheres to the expectations of the enterprise risk framework.

Experience:

• A minimum of three (3) years in risk, bank regulation, reporting and analytics, governance or other relevant function. Exposure to a GRC tools, knowledge of financial services products, risk management practices, regulatory requirements, and/ or internal controls structure is a plus. Candidates with prior experience in CFSI's four key lines of business: banking, benefits administration, insurance and wealth management services are desired.

Ancillary Duties:

As an integral member of the Enterprise Risk Department, this position is also responsible to provide assistance wherever necessary to support the department and CFSI in efforts to achieve annual goals.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.