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Virtual Teller

MidFirst Bank
paid holidays, tuition reimbursement, 401(k)
United States, Oklahoma, Oklahoma City
Jun 03, 2025
Description

Virtual Tellers are responsible for greeting customers virtually and facilitating a welcoming and customer-focused environment. Duties also include processing customer transactions efficiently and accurately in a fast-paced virtual environment as well as maintaining and balancing a cash drawer and an interactive teller machine ("ITM") while adhering to policies and procedures.

Position Requirements:

Full Time- OKC -*Onsite

Required shift: Full Time position -Onsite position/ Shift Hours 12pm to 9pm (M-F)

Individuals are required to work rotating weekends which include Saturday and Sunday.

$5.00/Shift differentials are available for certain hours:

Monday through Friday from 6pm - 9pm p.m.

Saturday's from 1pm to 6pm and Sunday from 12p to 4p.



  • Very outgoing, assertive and confident plus maintain an enthusiastic personality
  • Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience
  • Superior customer-service skills, including oral and written communication
  • Ability to effectively contribute to a positive team environment
  • Careful attention to detail and strong organizational skills.
  • Must adhere closely to bank procedures and regulations.
  • Strong work ethic and high integrity
  • Strong computer and 10 key skills


Preferred Skills:



  • Previous experience in a customer service or call-center environment
  • Knowledge of banking products and procedures
  • Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
  • 30 wpm typing skills


Some of the many reasons to join our team include:



  • Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
  • On the job training
  • Friendly business casual atmosphere
  • Eligible for a Sign on Bonus ($750.00) less applicable taxes
  • Eligible for a Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
  • Bi-lingual (Spanish) skills are a plus. Bilingual assessment required/If passed additional $2.00 per hour.

Qualifications
Experience
Knowledge of banking products and procedures
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) (required)
Previous experience in a customer service or call-center environment is preferred.Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience
(required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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