Quality Technician

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team. Working for a family-owned company provides you with the opportunity to wear many different "hats," make a difference every day, and have fun doing it! We are committed to being an Employer of Choice in Southern Wisconsin and offering our employees a variety of traditional and unconventional benefits.

We are currently accepting applications for full-time Quality Technician in our new, state-of-the-art manufacturing facility in Milton, WI, conveniently located north of Janesville. This position will work Sunday through Tuesday, and every other Saturday, 4:55pm - 5:25am. It will report to the Quality Supervisor. This is a full-time, hourly position.

Because you're only working 3-4 days per week, you have more full days off for hobbies and time with friends and family. Also, there is 8-hours of built-in overtime during your 4-day workweek. Last, if you want to volunteer for an extra workday and its available, it is paid at double-time.

BENEFITS:

• Bonus Potential - Perfect Attendance ($300+ quarterly) & Year-End (5%+)
• Double Time Pay
• Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, adult orthodontics)
• Company-paid Life and Disability Insurance
• 401(k) Match - up to 5%
• Paid Vacation, Personal and Volunteer days plus 11 holidays
• Paid maternity/paternity leave
• Wellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checks
• Scholarships - Employee, spouse, and children
• Summer Camp Reimbursement - children of employees
• Tuition reimbursement
• Employee appreciation events
• Free chocolate and coating!

JOB SUMMARY: Provides administrative support to the Quality Department in Rock County. Provide Quality Assurance support to production and maintenance personnel. Support the duties and responsibilities of the Quality Supervisor and provide coverage during Supervisor and Quality Technician absences. The Quality Technician will support operations at RC Plant, RC Transload, and RC Cartage. The Quality Technician maintains the authority to cease operations in the event that compliance with quality standards are not being met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as assigned.

• Maintain regulatory compliance with Federal, State, and Local regulatory requirements.
• Review, enter, and file production/quality related documents utilizing CQC computer database and filing systems.
• Execute the quality systems and programs to prevent or eliminate food safety risks and product quality defects in new and existing products.
• Provide Quality Assurance support for Production and Maintenance on the shifts.
• Actively monitor the production floor for compliance with quality systems and programs.
• Conduct internal Quality and Food Safety training.
• Responsible for conducting internal audits (Food Safety, Good Manufacturing Practices [GMP's], Sanitation, etc.) and coordinating corrective actions.
• Assist with for the Master Sanitation Program
• Assist with customer and third-party audits.
• Control non-conforming products according to company policy.
• Serve as liaison with service providers (Pest Control, Chemical Supplier, Testing Lab, etc.) as required.
• Routinely spot check in process Quality checks (i.e., fineness, viscosity).
• Maintain sample retain areas/Quality Lab.
• Execute Hold/Release of finished products/ingredients in the computer inventory database.
• Conduct physical hold inventory as directed by Hold & Release procedures.
• Conduct glass & brittle plastic audits.
• Interact with Production, Maintenance, Customer Service, Procurement, R & D, and Customers.
• Assist/lead investigation activities for adverse events, Incident Investigation reports and customer complaints.
• Coordinate collection and submission of finished product samples, and equipment/environmental swabs.
• Prepare and send samples to customers when needed.
• Prepare Certificates of Analysis for customer shipments.
• Member of Food Safety Team.
• Participate in Facility Food Defense Team Meetings.
• Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures.
• Maintain regular attendance at work and work overtime as needed.
• Support a food safety culture within the sites that ensures at a minimum:
  1. The establishment, documentation, and communication to all relevant staff of food safety objectives and performance measures.
  2. Adequate resources are available to meet food safety objectives.
  3. Food safety practices and all applicable requirements of the SQF System are adopted and maintained.
  4. Employees are informed and held accountable for their food safety and regulatory responsibilities.
  5. Employees are positively encouraged and required to notify management about actual or potential food safety issues; and
  6. Employees are empowered to act to resolve food safety issues within their scope of work.
     
     

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• Experience working with Microsoft Excel, Word, and Outlook etc.
• Minimum 1 year of CQC experience preferred.
• Experience demonstrating the ability to be detail-oriented and quality-focused.
• Ability to become HACCP (Hazard Analysis and Critical Control Points) certified within one year.

SKILLS AND ABILITIES:

• Interpersonal skills
• Good time management skills
• Focus on Quality
• Accuracy and Detail Oriented

CQC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law.

For more information, please visit our website at www.cqc.com