Senior Director, DevOps

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Operational Oversight & Guidance - 60%
* Define, implement, and continuously improve the DevOps strategy, including CI/CD pipelines, automation,
monitoring, and incident response.
* Lead cross-functional collaboration with engineering, security, IT, and product teams to promote DevOps
culture and best practices.
* Oversee the design and implementation of highly scalable, resilient, and secure cloud infrastructure.
* Identify and implement tools and processes for seamless code integration, automated testing, and
continuous delivery.
* Drive automation initiatives across the development lifecycle to reduce manual processes and improve
operational efficiency.
* Ensure system reliability, availability, and performance through proactive monitoring, incident management,
and root cause analysis.
Team Management - 40%
* Hire, lead, mentor, and manage a team of DevOps engineers, providing guidance on career development
and continuous learning.

* Interviews and selects candidates for hire; implements associate engagement strategies
* Develop and monitor key performance indicators (KPIs) and metrics to measure the efficiency and
effectiveness of DevOps initiatives - inclusive of meeting quarterly SAFe PI Goals.
* Participates in annual Succession Planning and Talent Review planning
* Creates and delivers associate corrective actions and performance improvement plans as needed
Strategic Planning - 20%
* Manage and optimize cloud and infrastructure costs while ensuring compliance with budgetary constraints.
* Participate in strategic decisions about technology, definition, and implementation of technology products
with emphasis on the internal and external customer journey and experience
* Monitors service delivery, solicits feedback from the product owners, and ensures excellence in service
levels
SECONDARY FUNCTIONS (IF APPLICABLE)
* Stay current with emerging trends and best practices in DevOps, cloud computing, and infrastructure
automation
* Participate in architecture and design discussions, providing guidance on DevOps principles
* Advocate for process improvements & innovation within the DevOps team & across the broader
engineering organization
* Contribute to corporate strategic planning, supporting efforts to scale and enhance the company's technical
capabilities
* Foster a culture of ownership, accountability, and collaboration across all levels of the team
* May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
* Manage a team of 1-10 exempt direct reports
* Communicates with external vendors and service providers

* Assists VP, Technology in department budget planning and administration
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required.
* Advanced degree (Master's or MBA) is a plus.
* 10+ years of experience in IT/Engineering with a strong focus on DevOps, including at least 5 years in a
leadership role.
* Proven experience managing cloud infrastructure (AWS, Azure, or Google Cloud) at scale.
* Demonstrated expertise in CI/CD practices, automation frameworks, and container orchestration (Docker,
Kubernetes).
* Certifications in relevant cloud platforms (Azure Solutions Architect Expert, AWS Certified Solutions
Architect, Google Professional Cloud Architect) preferred.
* DevOps-related certifications (e.g., Certified Kubernetes Administrator, CKA, Azure DevOps Engineer) are
highly desirable.
KNOWLEDGE, SKILLS, AND ABILITIES
* Ability to adhere to and exhibit the Company Values at all times
* Deep understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, containerization, and
microservices architecture
* Proficient in scripting languages (Python, Bash, etc.) and experience with automation tools (Ansible,
Terraform, Azure ARM Templates)
* Proven track record in managing and growing high-performing DevOps teams with a focus on employee
development
* Strong analytical and troubleshooting skills, with the ability to drive root cause analysis and make strategic
decisions
* Excellent verbal and written communication abilities, capable of conveying complex technical information to
non-technical stakeholders
* Demonstrated ability to prioritize and manage multiple initiatives in a fast-paced, high-demand environment

* Ability to balance technical requirements with business objectives, optimizing cost and efficiency
* Understanding of security best practices for infrastructure, cloud, and DevOps processes
* Ability to stay flexible in an ever-evolving technical landscape, adjusting strategies to support business
goals
* Working knowledge of Salesforce or relative CRM systems
* Ability to build strong business relationships at all levels
* Working knowledge of O365 suite
* Strong interpersonal skills
* Strong attention to detail
* Strong organizational and time management skills
* Ability to work independently and collaboratively
* Solid critical thinking and creative problem-solving skills
* Ability to consistently meet goals, commitments, and deadlines
* Ability to work with sensitive information and maintain confidentiality
* Ability to train, mentor, and motivate teams
* Ability to work early mornings, nights, and/or weekends as needed
KEY COMPETENCIES REQUIRED
1. Customer Focus
2. Tech Savvy
3. Manages Complexity
4. Action Oriented
5. Directs Work
6. Plans & Aligns
7. Ensures Accountability
8. Develops Talent
9. Builds Effective Teams
10. Communicated Effectively
11. Drives Vision and Purpose

12. Situational Adaptability
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
* Typical office environment - sedentary with typing, writing, reading requirements
o May be able to sit or stand
* Speaking, reading, writing, ability to use a telephone and computer
* Ability to exert up to 10 lbs. of force occasionally
* Ability to interpret various instructions
* Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.