Supervisor Clinical Medical Assistant

General Summary of Position

Department: Physician Practice - Vascular Surg

Status: Full-time, 40 hours per week, Non-exempt

Schedule: Monday-Friday, 8am - 4:30pm

Address:9000 Franklin Square Dr, Baltimore, MD 21237

JobSummary:

MedStar Health is looking foraSupervisor Clinical Medical Assistanttojoinour teamat MedStar Medical Group!

As a Supervisor Clinical Medical Assistant, you will perform clinical and administrative duties in an ambulatory care setting.Is responsible forthe day-to-day supervision of clinical associates at the medical practice/ambulatory care site. Performs Medical Assistant and Patient Services Coordinator duties Coaches others for safety and engages in the training, orientation, and competency assessment of Medical Assistant staff.Assistsin quality, safety, clinical and operational projects for ambulatory practicesitesand related education. Participates in safety event reviews/follow up, and assessment of clinical programs or implementation ofnew programs. Demonstrates behavior consistent with MedStar Health mission, vision, SPIRIT Values, goals,objectivesand patient care philosophy.

Joinoneof the largest healthcare systems in the Baltimore-Washington metroregion,also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your nextgreat careermove!

Primary Duties:

• Conducts department staff meetings and regularly distributes and ensures receipt of informationregardingnew developments, programs, standards, policies, and procedures. Prepares medical assistant work schedules and arranges for adequate coverage tomaintainoptimumpatient service. Coordinates medical assistant coverage with other Clinical Supervisors at the satellite offices. Assures the proper accounting of hours worked and paid time off. Receives associate notification call of absence. Coordinates rest periods.
• Assistsin the training ofMAs (Medical Assistants)to create an efficient practice environment and in assuring policies and procedures are followed. Implements,monitors, and reinforces MedStar Medical Group/site policies and procedures. Recommends new or modified policies and procedures to reducecostsand/or improve staff performance. Works with the Practice Administrator to create an efficient practice environment. Coordinates quality and safety-related programs at the site.
• Assesses practice andprovidesupdates and departmental training on goals, quality, safety, and clinical best practices, including adherence to regulatory and accreditation standards.Supports the environment of care in meeting standards. Meets with physicians, practice managers, senior team, and physician leaders to address andresolveissues related to patient care, regulatory compliance, and delivery of services.
• Trains and mentors MAs and other newly hired associates by aligning with the mission and values of the organization. Fosters staff development.Coachesassociates based on individual strengths and developmental needs. Serves as a positive role model. Supports MAs in career path development and advancement to SeniorMA. Rounds at the sites for quality and safety. Prepares sites for andparticipatesin external reviews by the State, The Joint Commission, and other regulatory or accrediting groups.
• Providestraining and assessment of lab waived testing competency, certification, documentation, and adherence to related regulatory standards. Maintains logs and other records and ensures POCT certifications are keptcurrent. Withdirection from the Practice Administrator, manages associate recruitment and retention, employee relations, performance management, and all other personnel actions for the site. Actively works to create a cohesive and productive work team.

Qualifications:

• High School Diploma or GED.
• Completion of an approved Medical Assistant program or validLPN (Licensed Practical Nurse)License.
• 1-2 years medical assistant in a medical office or ambulatory health setting.
• Certified Medical Assistant by American Association of Medical AssistantsorRegistered Medical Assistant through American Medical Technologiesorequivalent.
• BLS (Basic Life Support).
• Prior supervisory experience preferred.

Primary Duties and Responsibilities

Minimum Qualifications

This position has a hiring range of $25.35 - $44.55