New

Senior UX Researcher

TEKsystems
$60.00 - $70.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Phoenix
Jun 04, 2025
Description We are looking for a creative and inquisitive UX Researcher who is deeply interested in understanding customer needs, wants, habits, and frustrations. In this role you will be responsible for leading research efforts aimed at uncovering user pain points and identifying opportunities to enhance digital experiences for our colleagues. If you are perpetually curious, enjoy making a positive impact on others, and have experience in UX research, we would love to have you join our team. You will collaborate with product managers, developers, and other UX professionals to better serve our colleague customers and drive strategic decisions. Qualifications: Proven ability to lead end-to-end UX research processes, from recruiting participants to data collection and analysis. Strong communication skills, both in public speaking and private settings, to effectively interact with users and customers. Experience conducting both qualitative and quantitative research methods. Ability to gather and translate complex research findings into actionable insights. Proficiency in evaluating and reporting research findings with an understanding of descriptive and basic inferential statistics. Familiarity with other UX disciplines, including documenting user journeys, creating low-fidelity wireframes, and illustrating ideas through rough sketches. Experience facilitating remote research and applying Design Thinking practices. Proficiency with tools such as Qualtrics and other UX research tools. Bachelor's degree in User Experience, Human Factors, Applied or Cognitive Psychology, Computer Science, Human-Computer Interaction, Intuitive Design, or a related field. Demonstrated skills necessary for success in the role, with evidence of happiness and success in previous positions. Someone who has experience creating presentations for and engaging with Executive level leaders (CTO/CIO) and providing strategic direction for UX research as it relates to Artificial Intelligence (AI) and Generative AI (GenAI). Pay and Benefits The pay range for this position is $60.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Phoenix,AZ. Application Deadline This position is anticipated to close on Jun 6, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.