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Business System Analyst

Georgia State University
$54,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Jun 09, 2025
Description :

Business Systems Analyst

AVP Student Financial Services

The Business Analyst for Financial Aid Technology will support the Assistant Director of Technology in ensuring the effective implementation, maintenance, and optimization of the Ellucian Banner financial aid system and related processes. This position will collaborate with key stakeholders to identify technology-driven solutions, streamline operations, and ensure compliance with institutional, state, and federal regulations. The ideal candidate will have a strong analytical mindset, excellent technical skills, and a deep understanding of financial aid systems and processes.

This position offers the opportunity to play a vital role in enhancing the efficiency and accuracy of financial aid processing at Georgia State University. The Business Analyst will directly contribute to students' success by ensuring timely and compliant financial aid delivery through advanced technological and analytical solutions.

WHAT MAKES Student Financial Services A GREAT PLACE?

* Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

* A knowledge-sharing organization that works collaboratively with a variety of partners.

* Professional development opportunity and mentorship

* A rapidly growing center within an academic setting

Key Responsibilities:

Ellucian Banner System Support



  • Assist in the setup and testing of new-year financial aid systems in Banner, including creating rules, troubleshooting issues, and implementing system updates.
  • Develop and maintain queries, selection sets, and reports to identify students with FAFSA issues (e.g., C-flags) or other eligibility concerns.
  • Collaborate with the Assistant Director of Technology to create and manage fund setup and accurate awarding rules.
  • Support the integration of data between Banner and other systems, such as CampusLogic, to ensure accurate information flow.


Technology and Data Management



  • Utilize PL/SQL, or similar programming tools to support system enhancements and resolve technical issues.
  • Work with IT and other departments to address system performance, test updates, and implement new features.
  • Monitor the transfer and reconciliation of data between internal systems and Department of Education platforms.


Department of Education Systems



  • Assist in sending and receiving Institutional Student Information Report (ISIR) files and corrections through EDConnect software.
  • Support the exchange of Pell and Direct Loan files with the Common Origination and Disbursement (COD) system, ensuring compliance with federal guidelines.
  • Monitor and manage student data in the NSLDS system for transfer student tracking.


Packaging and Award Management



  • Help update packaging rules, tracking groups, and budget definitions to ensure accurate awarding of federal, state, and institutional aid.
  • Assist in reviewing and recalculating student eligibility for financial aid awards, as needed.
  • Support the production and distribution of award letters and summer packaging processes.
  • Partner with Admissions and other departments to ensure prospective student aid packaging aligns with university goals.


Compliance and Reporting



  • Ensure all processes comply with federal, state, and institutional policies and regulations.
  • Assist in the preparation of audits, reconciliations, and reports as required by leadership and regulatory bodies.


Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.
Qualifications :

Minimum Hiring Qualifications:

Bachelor's degree in Information Systems and two years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

* Experience working with financial aid systems, preferably Ellucian Banner.
* Proficiency in data analysis tools, programming languages (e.g., ProC, PL/SQL), and report writing.
* Strong problem-solving skills and attention to detail.
* Knowledge of Department of Education systems, including COD, NSLDS, and EDConnect.
* Prior experience in higher education or financial aid operations.
* Familiarity with CampusLogic or similar financial aid software.
* Excellent communication and collaboration skills to work with cross-functional teams.

College/Business Unit : Enrollment Management
Department : Office of the Associate Vice President of Student Financial Services
Location : Atlanta Campus
Shift : M-F 8:30am - 5:15pm
Salary : $54,000
Pay Grade : 17
FLSA Status : Exempt
Job Type : Full Time (Benefits Eligible)
Job Posting : 06/09/25, 12:33:47 PM
Closing Date : 06/24/25, 3:59:00 AM
Special Instructions :

To be fully considered for this position all candidates must submit the following at the time of submission:

* A complete and accurate GSU application, Resume, and Cover Letter (Recommended)

Final candidates must provide three professional references.

#LI-KH1

Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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