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Remote New

Team Lead, Consulting

Infor
United States
Jun 09, 2025
Our growing hospitality software consulting organization is looking for a Team Lead of Application Consultants for our North America consulting practice. This role is a supervisory role, representing Infor's commitment to training and product support while collaborating with professional services and support personnel to ensure a quality product and service delivery.
A Day in the Life Typically Includes:
  • Manage all aspects of on-site training and installation of Infor's hospitality property management software application and possibly other hospitality products.
  • Conduct standardized training courses using Infor training documentation.
  • Provide on-site transitional support of software installation go-live.
  • Provide feedback to customer and Infor on training participants' progress.
  • Provide timely communication of project status to customer and Infor.
  • Maintain superior product knowledge and complete product competency certification.
  • Monitor your team members' utilization.
  • Mentor/Coach your team.
Basic Qualifications:
  • Supervisory or managerial experience with up to 10 team members.
  • Experience with delivering presentations, both internal and external.
  • Experience in hotel management.
  • Experience including housekeeping, accounting, revenue management and/or operations.
  • Experience with PC operations, Microsoft Windows Operating Systems, and Microsoft Word and Excel applications.
  • Must hold or obtain a valid U.S. passport for potential international travel.
  • Ability to travel, as required.
Preferred Qualifications:
  • Software application training experience.
  • Resort and gaming operations experience.
  • Experience with Windows OS, and Microsoft SQL.
  • Bilingual in English/Spanish/French.
Location: US Remote (Dallas, TX and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that's why we created a policy that you can read here.

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