AI-Focused Design Researcher (Chicago Hybrid)

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

We are seeking talented and forward-thinking AI-Focused Design Researchers to join our innovative team. This is a unique opportunity to work at the intersection of human-centered design, cutting-edge research methodologies, and artificial intelligence.

You won't just be working with AI; you'll be shaping how AI enhances and transforms the user experience. You'll collaborate closely with our existing experts in ID, CX, UX, and Research, as well as with data scientists and engineers, to envision, design, and evaluate AI-driven solutions that are intuitive, ethical, and truly valuable to our users. Your work will directly contribute to our strategic goal of leading our industry through AI-powered innovation.

• Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.

• Champion a user-centered approach in the development and application of AI technologies.

• Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.

• Collaborate with product managers, engineers, and other stakeholders to translate AI capabilities into tangible user benefits and design requirements.

• Research or design user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.

• Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction within our organization.

• Stay abreast of the latest advancements in AI and their potential applications in experience design and research.

• Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.

Requirements:

• Bachelor's or Master's degree in UI/UX, HCI, Design, Research, Cognitive Science, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience.

• Minimum 1 Year proven experience in user research and design

• AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI - their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level.

• Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.

• User-Centric Mindset: A deep passion for understanding and advocating for the user.

• Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).

• Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.

• A portfolio showcasing your process, skills, and impact. Please highlight any projects or thinking related to AI if available

• Business related degree or background is a plus

• AI-Augmented Research Methodologies: Leveraging AI tools for qualitative data analysis (e.g., thematic analysis of interviews, open-ended surveys), sentiment analysis, or identifying patterns in large user datasets.

• Research Planning & Execution: Extensive experience planning and executing both short-term and long-term UX research projects, effectively tackling complex user problems.

• Evaluating Experiences with AI-Powered Features: Developing methods to assess the usability, utility, and ethical implications of AI in user-facing applications.

• Generative Research Synthesis with AI: Using AI to assist in synthesizing large volumes of research data to uncover deep insights and opportunities for AI application.

• Human-AI Interaction Research & Design : Crafting intuitive and engaging interactions for AI-powered systems (e.g., conversational UIs, recommendation engines, generative content tools).

• End-to-End Design Process for AI-Features: Experienced in the complete AI design lifecycle, from defining user needs to creating prototypes and detailed specifications for AI features.

• AI-Powered Prototyping & Visualization: Using AI tools to rapidly prototype experiences or visualize complex AI-driven data for users.

Target Base Salary Range:$63,800 USD - $127,600 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be in the Chicago office 2 days per week.

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• Bachelors degree with 1+ years of experience in design and research leveraging AI

• OR Master degree with 0+ years of experience in design and research leveraging AI

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.