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Incentive Operations Analyst

KeyBank
United States, Ohio, Brooklyn
Jun 30, 2025

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Summary
The Incentive Operations Analyst supports the accurate processing of Incentive Compensation pay disbursements for a designated line of business(es).

Responsibilities

  • Works closely with the more senior analysts to ensure the accurate processing of Incentive Compensation pay disbursements.
  • Ensures the accurate processing of Incentive Compensation pay disbursements by owning a small less complex LOB plan.
  • Adheres to Incentive Plan and Guidelines when processing pay and resolving payee inquiries.
  • Assists with researching and resolving incentive compensation payee inquiries.
  • Assists with analysis on pay disbursements as needed.
  • Assists with completing risk and compliance tasks for compliance reviews.
  • Follows established internal control procedures
  • Assists in the establishment and maintenance of SOPs
  • Assists with identifying process improvements
  • Participates with testing of system enhancements
  • Assists with the evaluation of incentive compensation plan changes.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

  • Bachelor's Degree HR, Finance, Information Technology or equivalent experience (preferred)

Experience Qualifications

  • 1-3 years experience in banking and or financial services (preferred)
  • 1-3 years experience in incentive compensation administration systems (preferred)

Tactical Skills

  • Proficiency in Microsoft suite of applications
  • Excellent analytical and problem solving skills

Core Competencies

  • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

  • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Job Posting Expiration Date: 07/05/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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