Experienced Project Assurance Analyst

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National Grid is hiring a Project Assurance Analyst at a Senior or Lead level for the New England Property Services department in Waltham, MA.

• This is a Hybrid Role, 2-3 days in office.
• Must live within a commutable distance to Waltham, MA

This Analyst, Project Assurance role exists as a key support to the New England Property Services organization, which is a diverse team of knowledgeable property service professionals, who are accountable and empowered to provide a safe, reliable, and sustainable working environment for our colleagues and community. This role will guide the New England Property Services business on the appropriate level of governance, risk mitigation, reporting, analytics, controls testing, and performance metrics for the assurance activities related to the Integrated Property Services relationship. The successful candidate will be a strong analytical and strategic thinker, a relationship builder focused on stakeholder engagement for a high-profile supplier relationship. This role will be critical in preparing us for the future, as we determine our supplier strategy for continuing to effectively deliver property services across the footprint.

• Create and administer reporting mechanisms, KPIs, and resulting scorecards for effective compliance performance management (aggregation of local, functional, and regional performance)
• Identify potential risks for Property Services, develop risk mitigation strategies, leverage risk mitigation platforms, and regularly brief leadership.
• Support New England Property Services strategic planning and ability to frame strategy for senior leadership.
• Using compliance performance data and information, support the business in developing remediation plans and sustainable compliance controls for capital and operations & maintenance functions.
• Assist the business with performance breakdown reviews and root cause analyses related to Property Services.
• Contribute to NE IPS Governance processes by ensuring overall program health of integrated service providers.
• Assist the business with the development of requirements in support of the electric and gas business rate cases as required.

• Demonstrated ability to develop productive working relationships with vendors, stakeholders, and customers.
• Bachelor's degree with in assurance, risk mitigation (and/or audit), KPI development, contract management, process excellence and performance management measurement techniques
  • Senior, 4 plus years of experience
  • Lead, 7 plus years of experience
• Ability to grasp complex issues and effectively integrate, compile, and analyze information and data for operational and executive teams.
• Proven leadership and stakeholder management experience; experience facilitating working sessions and stakeholder updates with diverse and influential stakeholders both internal and external.
• As an independent contributor, ability to work across functional teams (Facilities, Capital Planning, Real Estate, and Sustainability) to ensure strategic alignment and task completion.
• Detailed analytical and executive reporting
• Strategic forward-thinking capabilities
• Facilities and/or Capital Planning background preferable, but not required
• Master's degree preferable, but not required

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