New

Legal Operations Manager, Office of General Counsel

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, Utah, Salt Lake City
3949 South 700 East (Show on map)
Jun 18, 2025
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 312 Pay Range: $106,700.00 - $165,400.00 Job Description The Legal Operations Manager serves as a strategic thought partner to the Office of General Counsel (OGC) leadership at WGU, driving operational excellence and supporting strategic initiatives. This role combines business acumen with operational expertise to facilitate planning processes, optimize resource utilization, and enhance service delivery across the legal function. Working at the direction of OGC leadership, the Legal Operations Manager assists with the development of operational roadmaps, analyzes departmental data, develops executive and department communications, and leads change management initiatives to improve the efficiency and effectiveness of the OGC. As a strategic liaison between OGC and other business units, this position ensures legal operations align with broader organizational priorities while supporting OGC's mission. The ideal candidate brings a growth mindset and innovative approach to data-driven problem-solving, exceptional communication and writing skills, and a demonstrated ability to translate strategic vision into operational reality, all while maintaining a commitment to WGU's mission of expanding access to affordable education. Primary Responsibilities At the direction of OGC Leadership, assists with the development and execution of the OGC's internal roadmaps, strategic initiatives, and operational plans. Leads business planning processes, including budget development, resource allocation, and performance metrics tracking to drive operational effectiveness. Analyzes departmental data and provide strategic recommendations to optimize resource utilization and improve outcomes. Creates, maintains, and edits executive-level reports, presentations, and communications for OGC leadership. Leads change management initiatives to support the implementation of new processes, technologies, and organizational structures. Ensures operational excellence in day-to-day legal department functions, including coordinating records requests, document preparation, invoice processing and analytics, and select calendar management to support department efficiency (approximately 30% of role). Serves as a strategic liaison between OGC and other business units to align legal operations with broader organizational priorities. Knowledge, Skills, and Abilities Strategic Planning and Development Project and Process Management Compliance and Risk Support Internal Communications Data Analysis for Operational Improvement Ability to achieve operational targets with significant to major impact on departmental or organizational outcomes. Skill in managing large-scale projects or complex processes within a matrixed organization. Ability to work independently and execute tasks with limited oversight. Knowledge of systems-thinking methodologies to drive process, system, and operational improvements. Strong analytical skills to gather, assess, and synthesize detailed information for solving complex, cross-functional problems. Ability to collaborate and build relationships across functional teams and external partners. Skill in influencing internal and external stakeholders to align with organizational policies, procedures, and practices. Strong written communication and copyediting. Job Qualifications Minimum Qualifications Bachelor's degree required 6+ years of professional experience, including three or more years supporting legal operations, compliance, corporate governance, operations, or related areas. Experience managing cross-functional projects in a highly matrixed, mission-driven environment. Preferred Qualifications Experience working in non-profit, higher education, or corporate legal departments. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. #LI-JB3 #LI-Onsite Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.