Senior Human Resources Support Center Representative

Job Description

Provides advanced HR support, acts as a subject matter expert for complex inquiries, and mentors junior representatives while improving processes.

Job Responsibility

1.Address complex HR inquiries requiring indepth expertise.
2.Serve as a liaison between team members and HR specialists.
3.Mentor and train junior representatives.
4.Identify trends and suggest process improvements.
5.Support HR projects such as policy rollouts.
6.Maintain knowledge base for HR Support Center.
7.Maintains an average of at least 55 experiences handled per shift

Job Qualification

*Bachelor's Degree or equivalent combination of education and related experience
*Master's Degree or equivalent combination of education and related experience, preferred
*3-5 years prior technical experience, preferred in HR support with expertise in escalations

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).