As a Client Manager/Account Executive, you'll be the strategic force behind some of Mutual of Omaha's largest and most complex Workplace Solutions accounts, building high-impact relationships with brokers and clients. In this influential role, you'll lead benefit administration strategy conversations, re-enrollment planning, stewardship reviews, and benefit education - ensuring our clients get lasting value and a best-in-class experience. You'll collaborate with senior leaders across the organization, using your expertise and judgment to drive customer loyalty, strengthen retention, and fuel long-term growth.
We are hiring in multiple locations. You must be located within the local market to be considered. Client Managers/Account Executives are expected to travel locally up to 40% of the time, attend key meetings in the local sales office, and work remotely otherwise.
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WHAT WE CAN OFFER YOU:
- Estimated Salary: $100,0000 - $130,000, plus annual bonus opportunity
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
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WHAT YOU'LL DO:
- Lead strategic service delivery for large, complex accounts-driving consultative discussions on benefit design, compliance, and education to ensure broker and customer programs deliver maximum value.
- Own the client relationship from onboarding through renewal-building stewardship plans, managing C-suite-level engagement, and guiding re-enrollment strategies that drive participation, persistency, and growth.
- Drive proactive, high-touch support by coordinating implementation, enrollment, billing, claims, and admin processes, resolving complex issues through collaboration across internal teams and external partners.
- Contribute to business development by identifying soft cross-sell opportunities, delivering finalist presentations, and supporting renewal strategies with data-driven insights and service performance reviews.
- Stay ahead of industry needs by using tools like Salesforce, understanding client tech environments (APIs, EDI feeds), and maintaining ongoing education and communication with brokers and customers.
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WHAT YOU'LL BRING:
- 5-7 years of experience managing group benefits national or strategic broker/customer accounts, with a proven ability to lead complex client relationships and deliver consultative, results-driven service.
- Strong business acumen and problem-solving skills, with the ability to anticipate issues, offer solutions, and influence stakeholders-even without direct authority.
- Exceptional communication and negotiation abilities, including polished presentation, active listening, and a talent for bridging internal teams with external partners.
- Deep understanding of benefit administration platforms and compliance topics (FMLA, PFML, ADA), with a strong grasp of industry trends and competitor insights.
- State Life, Accident and Health license for all states within the office's assigned territory or the ability to obtain within 90 days of hire.
- Ability to travel up to 35-40%.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
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We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices #Circa
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Mutual of Omaha
$100,0000 - $130,000
paid holidays, 401(k)
Jun 20, 2025