Receptionist

Serve as the lead for all first impressions of DLT to visitors, callers, and employees. Provide a consistent, exceptional guest and employee experience in regard to all DLT audiences: general public, clients, customers, partners, vendors and employees.

• Welcome on-site visitors, determine nature of business, announce visitors to appropriate employees and provide WiFi access directions upon request

• Answer incoming telephone calls promptly and courteously, determine purpose of callers and forward calls to appropriate employee or department

• Monitor the main line voicemail, forwarding messages to appropriate employees promptly

• Answer questions about the Company and provide callers with address, directions, and other information as requested

• Maintain visitor badge log and support a secure facility set up; being the first point of contact for compliance to DLT's secure facility status

• Maintain conference room calendars and assist employees who have a high priority need for a last minute conference room by requesting room changes

• Maintain cleanliness and appearance of DLT lobby area, make sure materials are current, relevant, and appropriate in the seating area

• Act as an administrator on UPS and Fedex account and prepare outgoing overnight packages as requested

• Sign for incoming packages and route as appropriate

• Serve as contact for all vendor services, including but not limited to soda, water, coffee, mailroom and kitchen supplies

• Serve as contact for catering orders and ensure that orders comply with approved budget

• Receive catering deliveries and direct them to appropriate employees or conference rooms

• Correspond with building maintenance, landlord, and/or AlarmTech for building or facility issues or for scheduling meetings in the first-floor conference rooms

• Forward informational emails from the landlord to Team DLT as appropriate

• Coordinate for lunch coverage daily and train employees as needed to serve as backup

• Provide assistance to recruiting by create welcome board for new employees

• Support the continuity of operations for the front desk and reception duties in case of inclement weather and/or other emergencies

• Provide administrative support to business leaders on an as needed basis

• Coordinate employee events and activities related to business seasonality

• Arrange transportation for all off-site events

• Serve as main point of contact for mail distribution, mail metering and for folding and postage machines

• Other job-related duties as assigned

• 1-2 years in administrative or customer service position

• High School Degree

• Excellent customer service skills

• Excellent communication skills, both oral and written

• Ability to address problems in a diplomatic and professional manner

• Ability to carry out detailed written or oral instructions

• Ability to manage multiple priorities while maintaining attention to detail and overall composure

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company