Technical Supervisor STEAM OPS Distr Svc Meter Ops

Overview

Responsibilities

• Direct and supervise mechanics so that maintenance work, calibrations and tests are conducted safely, efficiently and correctly.
• Reviews, analyzes, and approves test results for routine work as well as for new or repair equipment/systems.
• Provides technical consultation to operating and maintenance groups, which is essential to the integrity and reliability of the steam system.
• Recommends, develops, and implements new designs and processes to improve reliability, productivity and reduce costs.
• Leads troubleshooting efforts and coordinates repair and restoration of equipment to minimize outages, control costs and improve reliability.
• Maintain the Quality of Customer Service and Quality of Life Indices to acceptable levels.
• Review and write procedures for proper operation and maintenance of facilities. Monitor, order and account for material, supplies and equipment.
• Schedule personnel to optimize productivity and meet operating goals and budgets.
• Supervise Commercial Technical Representatives investigating steam billing inquires, obtaining remote and onsite billing data and maintaining metering phonelines.
• Review metering data and associated pressure district information to ensure billing accuracy.
• Work with Customer Operations, Steam Services, Engineering, and other groups to investigate and resolve billing issues and to minimize estimated bills.

Qualifications

• High School Diploma/GED and 8 years' work experience working in a steam facility, power plant or other electrical or mechanical environment. or
• Bachelor's Degree and 3 years' work experience working in a steam facility, power plant or other electrical or mechanical environment or
• Associate's Degree and 6 years work experience working in a steam facility, power plant or other electrical or mechanical environment

• Must have prior supervisory experience managing union forces. Required
• Must be able to read electrical schematics. Required
• Possess strong communication skills with the ability to work as part of a team consisting of multiple departments and vendors. Required
• Knowledge of steam metering systems, control systems, troubleshooting malfunctions, electrical component and test evaluation, acceptance testing, technical report writing, operational auditing, work flow analysis, employee relations, and safety Preferred
• Knowledge of steam service classifications, steam bills and billing inquiries and irregularities Preferred

• Driver's License Required

• Must respond to system emergencies
• Must work at field locations in all weather conditions
• Must carry tools and materials, climb ladders and scaffolds, and enter confined spaces
• Must work in, under, and on top of all types of company vehicles/equipment
• Must work in an environment that includes heat, noise, confined spaces, and high elevations
• Must climb ladders and stairs
• Must work on elevated platforms, scaffolds, catwalks, roofs, or equipment
• Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Must be approved and able to wear either a full- or half-face respirator without facial hair or other condition that may interfere with the seal, in accordance with OSHA regulations.
• Must stand, walk, and climb ladder and stairs for a whole shift
• Must walk, stand, lift, climb, bend, kneel, stoop, and/or reach
• Must travel to company locations to work on storm restoration and heat contingencies
• Must use eye-hand coordination to adjust controls on equipment
• Must wear all necessary personal Protective Equipment (PPE), including; fire retardant clothing and safety harness
• Must work rotating shifts, including nights, midnights, weekends, and holidays
• Must work with equipment with manufacturer weight rating of 350 llbs.
• Must be able to use equipment with a maximum weight rating of 375 lbs when wearing and/or carrying 25lbs of clothing and equipment.

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.