Branch Support Specialist

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position...

TheBranch Support Specialist (BSS) is an onsite position and does not have remote opportunities.

The Branch Support Specialist (BSS) is responsible for providing timely and accurate support to branch personnel across a variety of deposit operations and systems. This includes but is not limited to assisting with teller operations, Teller Cash Recyclers (TCRs), new accounts, legal document review, signature verification, ATM and Cash balancing, and core system maintenance review. The BSS will also assist with balancing, research, and resolving out-of-balance conditions and other system anomalies. The BSS serves as a first point of contact for branch staff seeking operational assistance and ensures all inquiries are handled with professionalism and courtesy. The BSS works under the guidance of the Branch Support Manager and collaborates with the Corporate Trainer, the Director of Deposit Operations, Operations Administrator and other departments to resolve issues, and support back-office functions. The position also provides back-up support to Central Operations and supports system conversions or mergers as needed. They will perform other duties as assigned and assist the Branch Support Manager, Director of Deposit Operations and Operations Administrator with other projects as required. The BSM performs all duties accurately, timely, efficiently and according to Bank policies, procedures and regulatory guidelines.

About You...

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education/Certification: High School Graduate or equivalent required.

Required Knowledge: Knowledge of Back Office and Branch Operations, as well as thorough knowledge of Deposit Related Compliance laws and regulations. Understanding of banking products and services.

Experience Required: Minimum of 2 years of experience in branch operations or back-office functions.

Skills/Abilities:

• Working knowledge of banking operations, teller systems, new accounts, and deposit regulations
• Excellent problem-solving skills.
• Strong math skills.
• Professional appearance, attitude and work-ethic.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and banking software systems.
• Ability to operate related business equipment (adding machine, copier, telephone, etc.).

Location: Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.