Case Manager DEN New Heights

DEPARTMENT

Bayaud Enterprises is partnering with Denver Department of Housing Stability (HOST), Colorado Department of Correction (CDOC), Denver Sheriff's Department (DSD) and Denver International Airport (DEN) for their job readiness program, DEN New Heights. This program provides job readiness skills and paid work experience intended to find long-term employment for individuals recently released from incarceration.

SUMMARY

This position will provide diverse employment services to individuals experiencing disability, poverty, and/or homelessness. Services for participants include vocational assessments, facilitating pre-vocational and pre-employment individual and group services, supporting participants to identify job goals, execute effective job searches, obtain suitable and appropriate employment, and retain employment over time. This position will also facilitate career advancement plans for each participant.

RESPONSIBILITIES include the following:

• Serves as part of the CORE team within Bayaud Enterprises, cooperatively working with participants to provide an array of services which may best serve the person's needs.
• Develops a good rapport with people experiencing poverty and/or homelessness and understand their hurdles caused by or exacerbated by these conditions.
• Connects participants to relevant health, food/nutrition and shelter resources using trauma informed practices.
• Assists participants with money managing/budgeting.
• Assists participants with daily crises that impede their ability to work.
• Provides support and advocacy services to participants for assistance in maintaining access to public benefits and/or community resources.
• Assists participants in navigating any barriers that arise, a missed court date, an active warrant, loss of personal belongings, etc. and supports them through the process of addressing these hurdles.
• Acts as the team's intake provider, opening file in database, conducting initial assessments, and setting out the case management plan. The Case Manager keeps the file updated as milestones are met, or as new needs arise.
• Completes all documentation and data entry as required in a timely manner.
• Works collaboratively with a wide variety of constituents and adjusts to multiple demands and shifting priorities.
• Works with employment team members in supporting the goals and objectives outlined in everyone's IPE (individual plan for employment)
• Educates/informs individuals about how income may affect other human service benefits they may receive.
• Attends applicable staff and community meetings.
• Performs other duties to include jobsite coverage as assigned by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Serves as part of the CORE team within Bayaud Enterprises, cooperatively working with participants to provide an array of services which may best serve the person's needs.

* Develops a good rapport with people experiencing poverty and/or homelessness and understand their hurdles caused by or exacerbated by these conditions.

* Connects participants to relevant health, food/nutrition and shelter resources using trauma informed practices.

* Assists participants with money managing/budgeting.

* Assists participants with daily crises that impede their ability to work.

* Provides support and advocacy services to participants for assistance in maintaining access to public benefits and/or community resources.

* Assists participants in navigating any barriers that arise. For example: what to do when you miss a court date, have a warrant, loose your personal belongings, etc. and walk with them through the process of overcoming these hurdles.

* Acts as the team's intake provider, opening file in data base.

* Conducts initial intakes and needs assessments, quarterly re-assessments and data entry to ensure resource needs are identified, tracked and addressed.

* Works collaboratively with a wide variety of constituents and adjust to multiple demands and shifting priorities.

* Works with employment team members in supporting the goals and objectives outlined in each individual's IEP (individual employment plan)

* Provides information regarding benefit changes or other changes that may occur with changes in income.

* Completes all documentation and data entry as required, in a timely manner.

* Attends applicable staff and community meetings.

* Performs other duties as assigned by management.

QUALIFICATIONS

* Excellent Microsoft Office skills, especially Excel, Outlook, and Word

* Ability to work in multiple databases including E-Logic and HMIS, and proficient in data entry

* Excellent communication skills (written and verbal), grammar, and reasoning skills

* Ability to handle confidential and sensitive information without breach

* Personal commitment to working within an integrated services model, with emphasis on employment as a key component to ending poverty and homelessness.

* Understanding of assessment criteria needed to determine employability.

* Ability to coordinate numerous activities, resources, priorities and deadlines.

* Ability to cultivate strong working relationships with community resources.

EDUCATION and/or EXPERIENCE

* High school diploma or general education degree (GED) and Associates Degree (A.A.) from two-year College or university and 3 years' experience, a bachelor's degree from a 4-year college and 1 year experience or 5 years related experience in case management and/or peer support; or equivalent combination of education and experience in working with disadvantaged populations.

* The candidate for this position should have considerable experience in crisis intervention and trauma informed care practices; supporting individuals experiencing poverty, homelessness and disabilities as they strive to obtain and retain employment; money management and benefits assistance issues; clinical understanding of mental illness, related behaviors and medications, and how these influence employment situations; and a commitment to the potential of people with disabilities, living in poverty and experiencing homelessness to live a sustainable and fulfilling life.

KNOWLEDGE & SKILLS

* Knowledge of the employment and vocational resources available in the Denver area.

* Knowledge of applying for SNAP, Medicaid, LIVE and other benefits for people living in poverty.

* Knowledge of community resources available to participants such as food banks, healthcare options, linkage to housing, etc.

* Ability to connect participants to any other services they may need in the community.

* Ability to effectively communication both verbally and in writing.

* Valid driver's license, proof of motor vehicle insurance.

* Must possess the ability to work independently as well as in a team.

TRAVEL:

* Community meetings, i.e. MDHI, DRHES

* Pick up supplies or items needed for participants

* Meeting participants in the community

* Engaging with employers

* Other travel as needed

CERTIFICATES, LICENSES, REGISTRATIONS

* A valid driver's license. Must meet Motor Vehicle Requirements per Bayaud Enterprises Insurance Carrier, this is a condition of employment.

Bayaud Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all job levels, of the people we serve.