NSPIRE Technician

Position Description:

The NSPIRE Technician will support all TCB properties for HUD REAC/NSPIRE inspections, unit turns, open positions and special projects. This position will require a minimum of 60-70% travel depending on location.

The NSPIRE Technician is responsible for providing pre-inspection guidance and perform industry standard repairs to site, exteriors, systems, common and apartments (i.e. HVAC, plumbing, electrical, carpentry, etc.). The NSPIRE Technician should have a high degree of building trades knowledge, as demonstrated by certification at a technical school, and/or at least 2 years of experience in NSPIRE preparation.

The successful candidate must have an excellent customer service focus, be able to work collaboratively in a positive, productive relationship with the other team members, be a fast learner able to understand the building systems and challenges without significant orientation and be technically skilled and self-directed to work independently.

Essential Functions:

• Prepares and performs necessary repairs for REAC/NSPIRE inspections.
• Diagnoses problems and repairs in the areas of electrical, plumbing, carpentry and HVAC, and repairs/replaces appliances as needed. This includes but is not limited to: windows, doors, all fixtures, painting, grout and tile work, keys and locks and grounds maintenance including snow removal from walkways, parking lots and buildings.
• Repairs items discovered in property walk-through related to physical inspections and updates tracking documentation to ensure repair items critical to inspection success have been achieved.
• Oversees preparation for HUD REAC/NSPIRE inspection.
• Regular weekday, travels up to 15 business days per month, as assigned by the Director of Facilities. Salary to reflect travel expectation.

Knowledge, Skills and Abilities:

• Up to date REAC/NSPIRE knowledge required.
• Strong communication skills required. Must be comfortable with influencing the work of site staff without formal supervisory authority.
• Must be comfortable and have the flexibility to work with a wide range of Community Managers and other staff across supported sites.
• Knowledge of all hand and power tools, cleaning supplies, and protective equipment.
• Ability to work independently and exercise significant discretion related to a range of maintenance issues and decisions.
• Valid Driver's License required and must have reliable transportation.
• Strong attention to detail, organizational, time-management and problem solving skills. Must be able to effectively prioritize and quickly shift focus when needed.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Must be comfortable managing incidental expenses in line with 30 day reimbursement process.
• Ability to read, write, understand and communicate in English.
• Basic computer skills, including industry software and spreadsheets required.
• Knowledge of Federal Fair Housing Laws & Guidelines a plus.
• Sense of humor, poise and strong work ethic critical to success.

Physical Demands & Work Environment:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to remain in a stationary position 50 percent of the time. Occasionally ascends/descends a ladder to service the lights and ceiling fans. Frequently moves equipment weighing up to 100 pounds across sites.
• Constantly works in outdoor weather conditions.
• Willingness to fly or drive to remote properties.

Education & Experience:

• NSPIRE experience and training on UPCS standards.
• High School diploma or equivalent required. Some trade school desired or 5 years of progressive responsibility in property management, hospitality or retail experience required.
• Minimum of 2 years of advanced hands-on repair in one or more building trades.
• Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred.
• Must be willing to gain EPA universal technician's certificate within first 6-9 months.
• Must have valid driver's license and clean driving record.
• Access to a reliable vehicle required, use of which will be necessary in the execution of duties at times beyond just getting to and from the work location.
• This position requires the ability manage incidental and reimbursable travel expenses should they occur.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Salary Range: $70-90k

The Community Builders is an equal opportunity employer.