Commercial Banking Assistant

North Star Bank
$21 to $29, Commensurate/exp. - North Star Bank offers a nice benefits package designed to meet the needs of our employees. Benefits include Medical, dental, health savings account (HSA), paid life insurance after eligibility, 401K with company match, va
United States, Minnesota, Maple Grove
Jun 23, 2025
North Star Bank is an independent, locally owned community bank with a proud tradition of sound management and integrity. Established in 1947, we have been continuously committed to providing quality, customized banking service for personal and commercial financial needs. Whether it is assisting a newfound customer or cultivating the current relationship we provide banking solutions convenient for our customers that meets their needs. North Star Bank proudly reinvests in the neighborhoods in which you live in and continues to serve the communities we've been part of for more than 75 years. North Star Bank seeks a talented Commercial Banking Assistant who thrives on providing exceptional customer service, enjoys working in a collaborative environment with diverse responsibilities, is self-motivated and takes initiative in problem solving. This is a hybrid and self-directed position with responsibilities crossing a diverse range of functional areas based on organizational and customer needs including loan administration, retail, deposit account services, and cash management product referrals. This position includes partnering with Loan Officers to assist with new and existing banking relationships and provide high quality administrative support throughout the loan process to internal and external constituents. The Commercial Banking Assistant will be a liaison between Loan Officers and banking customers and act as backup contact for Loan Officers when needed. In contributing to the overall business needs for additional customer and departmental support the Commercial Banking Assistant is an extension to the retail and deposit operation teams by managing mobile deposits, large dollar holds, assist customers with banking service questions and provide an optimum level of customer service by assessing their needs in a sensitive and responsive manner. Our goal is for everyone who contacts the North Star Bank LPO/DPO locations to become a raving fan based on prompt, proactive service. This position will office out of our Maple Grove LPO/DPO location. Competencies: Commits to customers with undivided attention. Excellent organizational and time management skills, with ability to manage multiple priorities and meet required deadlines. Accuracy and efficiency with high attention to details Self-motivated Professionalism Written and Verbal Interpersonal communication skills. Exhibits ethics and integrity. Solves problems effectively. Exhibits team collaboration. Communicates effectively. Preferred Skills & Qualifications: Strong administrative and organizational skills, with high attention to detail. Exhibit knowledge of banking regulations, procedures, and operations. Demonstrate knowledge of lending, commercial loans, and loan regulations. Ability to maintain confidentiality with customer information. Knowledge of retail banking products Avid learner with the ability to adapt and learn new tasks from other departments Required Education and Experience: Requires a high school diploma or equivalent and must be proficient in math and have good communication skills. Associate or college degree preferred. Minimum two years' experience in a business banking environment or related capacity in areas such as: Loan administration Knowledge/experience in commercial loans Business deposit account services / Treasury management General knowledge in credit administration/business credit analysis General office administrative responsibilities Proficiency in computer programs including Microsoft Office Suite - Word and Excel. Familiarity with Navigator operating system and Deposit Pro a plus and the ability to become proficient in other Bank software programs. Self-motivated to organize, prioritize and produce excellent work in a timely manner to meet deadlines. Occasional travel to Greater Minneapolis will be required for training and other business purposes. This is a full-time, in person position, with no remote options, at our growing Maple Grove LPO/DPO location. If you are looking to make a real impact with a career in the financial services industry, come join our team! North Star Bank 13610 Grove Dr. Maple Grove, MN 55311