Business Interlock Learning Lead/Manager - Resources/Utilities Industry

The Business Interlock Manager role will shape the evolution of learning strategy, design next-gen capability development ecosystems, and drive meaningful transformation across our enterprise. In this pivotal leadership role, you will partner directly with clients and cross-functional teams to reimagine how learning fuels business strategy in an AI-powered world.

Vendor Management: Handling / overseeing end to end process including contracts, purchase orders, invoicing, and vendor-related issues for both US and UK vendors and operations.

Your Impact:

As the Business Interlock Manager, you'll serve as the strategic architect and experience designer for learning interventions that enable rapid upskilling, behavior change, and long-term growth. Youll operate as both thought leader and execution partner, guiding teams to deliver bold, measurable outcomes across a dynamic development pipeline.

This is a high-influence, high-visibility role for a leader who is equal parts visionary, builder, and operator.

What Youll Lead:

Learning Strategy

• Develop future-fit learning strategies grounded in business priorities, workforce trends, and the evolving skills landscape.
• Design learning pathways that guide learners across proficiency levels, supported by modern frameworks, digital ecosystems, and on-demand technologies.

Curriculum Innovation, Planning & Solutioning

• Proactively engage with business stakeholders to understand strategic priorities, pain points, and emerging capability needs.
• Translate business drivers into bold learning solutions by recommending the most impactful learning architectures, modalities, and experiences.
• Curate and integrate learning assets from internal and external sources to build dynamic, role-based learning ecosystems.
• Actively manage learning strategy to operations work aligning with client priorities, adjusting when necessary, and working with lead clients and learning operations teams.
• Generate and negotiate multiple solution pathways, tailoring the approach to learner needs, tech readiness, and business goals.

Strategic Demand & Pipeline Planning

• Partner with clients and business sponsors to map out 30/60/90-day learning demand, scope, and timelines with agility and foresight.
• Manage resource allocations and staffing projections, ensuring the right capabilities are in place to deliver at speed and scale.
• Continuously assess the development pipeline, balancing capacity with innovation potential.

Stakeholder Influence & Advisory

• Act as a trusted advisor and strategic partner, helping stakeholders navigate complexity and align learning with organizational outcomes.
• Guide clients through the design-to-deploy journey, building consensus, addressing friction points, and unlocking new value.
• Use data storytelling to enable decision-making, highlight performance trends, and advocate for ongoing investment in learning.

Operational Excellence

• Partner with the Lead on goals, deliverables, timelines and dependencies to execute projects (e.g. staffing, onboarding, team engagement) across the full lifecycledesign, build, deploy, measure.
• Define KPIs tied to business outcomes and develop robust evaluation frameworks that assess learning impact using behavioral, qualitative, and quantitative data.

• Champion lean operating models that emphasize continuous improvement, reusability, and intelligent automation.

What You Bring:

• Vendor Management experience: Experience with Vendor Management and learning 3rd party vendors
• Strategic Intelligence: You see the bigger picture and understand how learning drives transformation, not just training.
• Digital Fluency: You're fluent in the tools, tech, and trends (GenAI, LLMs, VR, nudging, microlearning) shaping the future of work and learning.
• Programmatic Agility: You can scale from executive vision to executional precision with a sharp eye on time, budget, and quality.
• Human-Centered Thinking: You put learners at the center, designing for relevance, accessibility, and behavioral impact.

* Ability to travel on a weekly basis

Basic Qualifications

• Minimum of 5 years of experience in Learning Advisory

• Minimum of 5 years in Program Design

• Minimum of 2 years of Vendor Management experience

Preferred:

• Resources/Utilities Industry experience

• Experience with AI in learning, immersive tech, or enterprise learning systems

• Bachelors degree in Instructional Design, Learning Sciences, Organizational Psychology, or a related field (Masters preferred)

• Exposure to learning analytics, behavior change theory, and adaptive learning technologies

• Strong track record leading cross-functional teams and managing large-scale learning portfolios

• Deep understanding of learning ecosystems, digital platforms, and measurement methodologies

• Familiarity with accessibility best practices and inclusive design

• Excellent communicator and relationship-builder across all levels

Information on benefits is here.

Role Location Annual Salary Range

California $94,400 to $224,600

Colorado $94,400 to $194,100

District of Columbia $100,500 to $206,700

Illinois $87,400 to $194,100

Minnesota $94,400 to $194,100

Maryland $94,400 to $194,100

New York/New Jersey $87,400 to $224,600

Washington $100,500 to $206,700

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