Regional Director

Advance your career in security with Allied Universal Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Our canine group, under Allied Universal Enhanced Protection Services, is hiring a Regional Director. The Regional Director is accountable and responsible for the operational execution of the Explosive Detection Canine (EDC) program for the EDC Memphis/Southwest operations. The Regional Director is responsible for all operational aspects of the position through understanding client needs and proactively meeting them through; the management of client relations and departmental employees, coordinating the support services needed to meet or exceed operational goals and providing quality customer service in the most cost-effective manner, within the company standards.

RESPONSIBILITIES:

Oversee daily operations and performance of 100+ Explosive Detection Canine (EDC) teams, including Field Supervisors and Trainers
• Serve as the field representative for leadership, implementing operational directives and ensuring compliance
• Ensure adherence to the Collective Bargaining Agreement and collaborate with union leadership on local issues
• Enforce standards of conduct and performance for EDC handlers, handle investigations and disciplinary actions
• Oversee EDC staffing, training, and scheduling to ensure continuous qualified coverage across all posts
• Manage EDC program budgets and manpower resources efficiently, as well as support business development efforts
• Support recruitment, hiring, and performance management of personnel within assigned regions
• Ability to intelligently engage with TSA ensuring the CCSP-K9 requirements are met In the filed by monitoring and facilitating success relating to TSA certification events, monthly training requirements, program documentation, and all daily operational compliance requirements

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of two (2) years K9 operational experience involving daily compliance/oversight responsibilities
• Minimum of seven (7) years of experience in a supervisory role managing people and operations in a dynamic fast paced environment
• Excellent oral and written communications skills
• Proficiency with conflict resolution techniques
• Ability to collaborate with other departments to fulfill business needs
• Ability to evaluate program effectiveness and ensure operation efficiency and quality control
• Excellent decision-making ability
• Ability to strategically plan
• Demonstrated leadership ability
• Strong customer focus
• Ability to utilize technology, Including Microsoft Office applications, and learn new technologies

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience in managing and maintaining client relationships
• Knowledge of the Transportation Security Administration (TSA) Certified Cargo Screening Program-Canine (CCSP-K9)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• 401(k) plan, subject to eligibility requirements
• Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis
• Eight paid holidays (subject to eligibility)
• Employee Assistance Program
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

PAY: $100,000 - $110,000 Annually

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.