FID Business Applications - Reporting Manager
The Fraud Business Applications Manager (FBAM) is responsible for interfacing with Technology, and the various sub teams within Fraud Department, to establish and evaluate business requirements and deliver new or modified software systems enhancements and / or integration solutions.
Position Responsibilities:
- Participate in the design, development, testing and implementation of enhancements required maintaining the business unit's success.
- Utilize all appropriate departmental guidelines and processes in the development effort.
- Develop appropriate application documentation.
- Facilitate the communication of client project priorities.
- Provide information to identify and assess project dependencies affecting business units.
- Assist in the management of business application portfolios thru the evaluation and assessment of risk as part of the life-cycle analysis of IS portfolio components.
- First line support for incident management problems and issues related to FID applications.
- Drive end-to-end production support incident management which includes identification of impacted areas/applications, coordinating client engagement and communication and driving the completion of root cause analysis.
- Develop and maintain applications documentation.
- Proactively maintain Fraud applications.
- Vendor upgrades. Ensuring compliance with departmental standards -Enhancements to allow for continuous application performance improvement.
- Facilitate the gathering of business requirements for enterprise and business application integration, service activation and other software development and enhancement.
- For new ideas, work with various business unit personnel to develop scope, goals, objectives, and business and system requirements while ensuring complete traceability to project objectives.
- Research client requirements via industry standard analysis techniques such as data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data and object modeling.
- Consult with business unit and IS management regarding project constraints.
- Participate in the design, development, testing and implementations of required application changes to support the current, and ever-changing, regulatory environment and requirements.
- Utilize all appropriate departmental guidelines and processes in the development effort.
- Develop appropriate application documentation based on assigned projects.
- Support the compilation of various management reports on an as needed basis.
Position Qualifications:
- Bachelor's degree from an accredited university in Computer Science, Data Analytics, Engineering, Math, or other relevant technology degree, or in lieu of a bachelor's degree a High School Diploma or GED and 6 years of IS project management or other related experience in the Financial Services Industry.
- 10 years of experience managing IS projects including, identifying technology solutions that meet business needs
- 5 years of experience using database query tools such as SQL, IBM Commander, DB2, Aqua Data Studio or the equivalent
- 5 years of experience working with complex databases such DB2 and Oracle
- 4 years of experience in software vendor relationship/management
- 4 years of experience in Fraud software
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jun 26, 2025