Implementation Specialist, Managed Transportation (Hybrid to any of our RSC locations)

A Day in the Life: Implementation Specialist, Managed Transportation

This position can be hybrid at any of our locations (Seaford, DE , Fort Worth, TX , Kansas City, MO , Urbandale, IA , Orlando, FL , Scottsdale, AZ)

Are you passionate about solving complex problems and making systems work smarter? Do you enjoy collaborating across teams to turn ideas into impactful solutions? If so, Trinity wants to meet you! We're looking for our next Implementation Specialist in Managed Transportation-a strategic, analytical, and technically minded professional ready to lead transportation management system (TMS) implementations and enhancements from start to finish.

In this role, you'll take ownership of both new customer onboarding and continuous improvement initiatives for existing accounts. You'll work closely with customers, internal teams, and external vendors to gather requirements, configure systems, support integrations, and deliver ongoing value through optimization and innovation. You'll thrive here if you're a natural problem-solver with strong transportation knowledge, technical skills, and a proactive mindset.

If you're looking for a high-impact opportunity that blends logistics expertise with project management and technology-this might be the role you've been waiting for!

Essential Skill Sets: Is this You?

• Analytical, with a problem-solving mindset
• Technically savvy and systems-focused
• Excellent communicator and collaborator
• Detail-oriented with strong organizational skills
• Comfortable juggling priorities in a fast-paced environment
• Passionate about driving improvement and delivering results

What You'll Do:

• Lead end-to-end TMS implementations and customer enhancements
• Define project scope, timelines, and resource plans
• Gather and translate business needs into technical requirements
• Configure and tailor MercuryGate TMS solutions
• Manage integrations using APIs, EDI, and related technologies
• Perform data mapping, validation, and migration
• Create and deliver user training and support documentation
• Monitor post-launch performance and resolve system issues
• Collaborate across departments to ensure successful outcomes
• Identify process improvement opportunities and implement changes
• Support PowerBI reporting and dashboard development
• Guide and mentor team members on assigned accounts
• Champion customer success and system adoption

Job Requirements: Is This You?

• 7+ years in transportation/logistics required (3PL or freight brokerage preferred)
• Hands-on experience with MercuryGate TMS, including configuration and support, required
• Proficient in DAX and Java programming, required
• Strong Microsoft Excel skills; PowerBI experience a plus
• In-depth understanding of transportation and logistics processes (e.g., route planning/optimization, carrier management, tracking, freight audit and payment, etc.), required
• Bachelors or Associates degree preferred but not required.
• Ability to manage multiple complex projects with competing priorities
• Strong communication and relationship-building skills
• Strategic thinker with excellent problem-solving abilities
• Experience leading cross-functional projects
• Commitment to Trinity's Guiding Values

Your Future with Trinity: Are We What You're Looking For?

• Laid-back dress code - yes, jeans are welcome!
• Comprehensive benefits package: medical, dental, vision, wellness programs
• Tuition reimbursement and team member discount programs
• 401(k) with 100% company match up to 6%
• Generous PTO and paid holidays
• Team-building events and community involvement through the Trinity Foundation
• Strong emphasis on career growth and internal promotions

Work Environment & Eligibility

• Hybrid to any RSC location; remote by exception
• Office environment with occasional lifting (up to 20 lbs)
• Must be able to communicate effectively and work collaboratively with diverse stakeholders

EEO STATEMENT:
Trinity Logistics, Inc. is an Equal Opportunity Employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status protected by state or federal law.