New

Mortgage Loan Officer

Fidelity Bank
life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Louisiana, Lafayette
Jun 27, 2025
Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company. Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states. Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including: Competitive pay based on the position, qualifications, relevant experience, and skillset Paid Time Off Up to 14 paid holidays annually Comprehensive Medical, Dental, and Vision Insurance Employer Funded Health Savings Account Paid Parental Leave 401(k) with matching contributions Wellness Program to reduce health insurance premiums Free or discounted banking and mortgage services Basic Life Insurance and AD&D Tuition Reimbursement Plan Associate Referral Program Associate Volunteer Program Employee Assistance Fund (subject to IRS guidelines) Employee Assistance Program Opportunities for training and career development Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts Retail branch locations are closed on Saturdays! The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time. Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed. Position Summary: The Loan Officer is responsible for making sales. This position requires strong sales and marketing skills, excellent communication and detailed follow-through. A Loan Officer is responsible for self-sourcing high quality loans, while providing excellent customer service. Must be able to identify opportunities and to develop strong business relationships with realtors, builders and other business partners. Sales experience preferred but not required. This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay. This position may be filled at a lower or higher level depending on the candidate's qualifications and relevant experience. Required Qualifications, Competencies, and Skills: GED or High School diploma Must be customarily and regularly engaged away from the employer's place of business engaging in sales activities Ability to build relationships with realtors, agents, brokers, builders, customers, title companies, insurance companies and other outside referral sources Ability to organize, prioritize and handle a high volume of loans in the pipeline all in various stages of the loan life cycle Ability to manage multiple contacts handling the loan at different stages Ability to obtain Safe Act certification Sales-oriented Excellent verbal and written communication skills Good problem solving and negotiating skills Strong organizational skills Strong time management skills Strong analytical skills Detail oriented Proficient in Microsoft Office including Word and Outlook Preferred Qualifications, Competencies, and Skills: Bachelor's degree preferably in a business-related field. Four years of related experience can be substituted for the degree. Mortgage lending industry experience Previous background in business, sales, marketing or management General knowledge of the processing and underwriting functions General knowledge of investor procedures/guidelines Encompass experience Essential Duties and Responsibilities: Supervises Loan Officer Associates Develop new business by utilizing various methods that may include but not limited to: attending/sponsoring community or marketing events and realtor open houses, hosting realtor appreciation breakfasts/lunches/dinners, attending/conducting continuing education classes, attending/hosting broker tours, maintaining social networking sites, and cold-calling agents Send email blasts to realtors, agents, brokers, and builders with new products and/or rates Take complete and accurate loan applications and submit to Processing Analyze and understand pay stubs and tax returns and calculate debt, business income and rental income to understand and explain to a loan applicant why their loan was approved/not approved Follow credit guidelines to understand findings from credit reports Order appraisal and title fees Request required documents from customers Communicate changes to processing department Review and initial fee sheet Review Closing Disclosure Attend closing or be available by phone, when possible Assist with clearing investor conditions to get loan purchased Consistently exemplifies our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability Complies with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability Performs other duties and/or special projects as appointed by management Physical Requirements: primarily sitting with some standing, walking, lifting and bending Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace. If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation. For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com. This position is located in Lafayette, LA, 70508.