New

Technical Business Analyst

TEKsystems
$75.00 - $90.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Naperville
Jun 27, 2025
Description Company is providing an exciting opportunity to join our Digital team as a Technical Business Systems Analyst. This role will focus on digital platforms to enable & support our Industrial Sales & Service organization globally. In this agile environment, the Business Systems Analyst will work closely with business stakeholders and development teams to oversee solutions to ensure best practices are being followed, assist in and review business requirements, work with multiple teams to help determine innovative solutions, as well as platform configuration, oversee data management. Platforms include but is not limited to the Microsoft suite of tools including Dynamics 365, Power Apps Power BI, SharePoint. Main Responsibilities: * Partner with global team & business partners to provide innovative/creative solutions to enable business requirements * Gathers & documents business and functional requirements from business stakeholders * Manages and communicates across multiple levels of businesses * Participates in prioritization and scope for release management * Lead analysis of business process for Industrial business units * Ensure business alignment between Industrial businesses on CRM platform * Complex CRM configuration & workflows * Experience implementing packaged software * Act as Scrum Master, as needed, on prioritized business efforts * Assist and/or lead coordination of testing cycles * Data analysis and design within Sales and Service digital tools and integrations * Works with subject master experts to ensure proper workflows * Manages users, roles, profiles, groups, sharing rules, and other setup options * Collaborates with developers to determine options to meet business requirements * Troubleshoots and resolves issues in a timely fashion Skills dynamics crm, Microsoft power platforms, agile methodology, Field Service Modules Dynamics 365 Top Skills Details dynamics crm, Microsoft power platforms, agile methodology, Field Service Modules Dynamics 365 Additional Skills & Qualifications Basic Qualifications: * Bachelor's Degree * 5+ years of professional work experience * 3+ years of experience with requirements management * 2+ years of hands-on experience in or supporting Sales & Service organizations * 3+ years of experience with Dynamics 365 (Sales, Field Service, Marketing modules) * 1+ years of experience with the Microsoft Power Platform technology stack * 1+ years of experience with Agile Methodology Preferred Qualifications: * Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions * Experience working with platforms that support Sales & Service organizations * Experience working with D365 Field Service mobile solution and resource optimization solution * Strong understanding of basic CRM foundations, system integration including data cleansing, loading and integrations. * Experience managing relationships with 3rd party vendors and teams. * Able to successfully manage core responsibilities independently or with limited over-sight * Excellent verbal and written communication skills * Excellent organization skills * Ability to maintain critical thinking while balancing multiple tasks * Must have experience working on multiple projects and meeting project objectives in a timely manner * Ability to work well within a team, focusing on building relationships with all project stakeholders. * Proven ability of learning new skills, technologies, and passionate about conveying knowledge * Solid understanding of the strategic and commercial drivers for CRM projects Experience Level Intermediate Level Pay and Benefits The pay range for this position is $75.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Naperville,IL. Application Deadline This position is anticipated to close on Jul 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.