Unit Secretary Emergency Department - 36 Hours/Week Midnight Shift

We're seeking a detail-oriented, organized, and compassionate Unit Secretary to join our fast-paced Emergency Department team. As the first point of contact for patients and visitors, you'll play a critical role in supporting our clinical staff and ensuring smooth operations in a high-acuity, fast-moving environment. The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary follows the Henry Ford Health Systems Team Member Standards of Excellence in all interactions.

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  Serve as a central point of communication for the emergency department.

  
  
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  Greet patients, families, and visitors in a professional and compassionate manner.

  
  
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  Answer phones, direct calls, and relay critical information to clinical staff promptly.

  
  
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  Maintain and manage patient charts, update electronic health records, and assist with patient admissions, transfers, and discharges.

  
  
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  Coordinate with other departments to support efficient patient care and flow.