Investigation Specialist (1443158)

As an Investigation Specialist on Cisco's Brand Protection team, you'll play a key role in protecting Cisco's customers, partners, and brand from fraud, counterfeiting, and compliance violations. This position offers the opportunity to lead investigations, conduct compliance audits, and collaborate with global teams to maintain the integrity of Cisco's ecosystem.

Cisco's Brand Protection team safeguards our company and its stakeholders against risks such as grey market activity, service and warranty abuse, counterfeiting, and software theft. We conduct audits, investigate violations, and work with internal and external partners to uphold Cisco's reputation and enforce compliance with policies.

As part of this collaborative and empowered team, you will:

• Proactively investigate fraudulent channel activities, counterfeiting, and illicit practices to protect Cisco's brand.
• Conduct channel compliance audits and business reviews, leveraging data analysis to identify and mitigate risks.
• Implement strategies for enforcement and program compliance.
• Prepare evidence and support enforcement actions in legal escalation processes.
• Collaborate with internal teams (legal, sales, finance) and external stakeholders to resolve compliance issues effectively.
• Address counterfeit and infringing listings in online marketplaces.

• Knowledge of investigative techniques, research methods, or compliance-related activities through coursework, internships, or entry-level roles.
• Strong research and analysis skills.
• Attention to detail, adaptability, and a proactive, results-driven mindset.
• Ability to work collaboratively and manage competing priorities in a fast-paced environment.
• Fluency in English, with strong written and verbal communication skills.

• Bachelor's degree (BA/BS), advanced degrees, or certifications (e.g., Certified Fraud Examiner).
• OSINT (Open Source Intelligence) analysis skills
• Familiarity with legal escalation processes, including evidence preparation.
• Knowledge of global channel distribution models and associated compliance risks.
• Experience in brand protection, supply chain investigations, or market intelligence.
• Financial or audit-related experience.
• Proficiency in additional languages (e.g., Spanish, Portuguese, Mandarin, etc).

• Career Growth: Gain hands-on experience with investigations, compliance, and brand protection strategies, setting a strong foundation for your career.
• Global Impact: Work on high-stakes cases that protect Cisco's brand and customers across the globe.
• Collaborative Culture: Join a team that values your input, encourages learning, and fosters a supportive environment.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.