TECHNICAL LEAD

Montefiore Medical Center
United States, New York, Bronx
Jul 02, 2025
City/State: Bronx, New York Grant Funded: No Department: IT - Technology & Cloud Services Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $143,616.00-$179,520.00 Requirements include: Expertise in Apple device management and operating systems including Apple Mac, iPad and iPhone troubleshooting in an enterprise environment. Exceptional presentation, interpersonal, and communications skills. High-level understanding of Mobile Device Management (MDM) software tools. High-level understanding of Windows troubleshooting. Exceptional organizational skills and ability to engage, coordinate and communicate to other technical teams and drive resolution as quickly as possible when issues arise. Understanding of chain of command and organizational hierarchy. Strong understanding of Microsoft Office products Experience troubleshooting Video conf issues, A/V issues and issues that come up with every technology the Executive uses both on Windows and Apple platforms. Ability to communicate the needs of users to staff in other IT departments, while interpreting technology requirements Ability to prioritize and manage rapid and frequent changes Detail oriented and mindful about following through with tasks and procedures Ability to maintain, track, and report project status and metrics *Reliable transportation to travel among sites as needed. This is an on-site position in the Greater NY area. Montefiore requires employees to be vaccinated, including for COVID-19 and flu. Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.