New

Patient Support Serv. Supervisor - CCP Float Pool - 135799

University of California - San Diego Medical Centers
United States, California, San Diego
Jul 03, 2025
UCSD Layoff from Career Appointment: Apply by 7/7/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 7/17/2025. Eligible Special Selection clients should contact their Disability Counselor for assistance. Current UC San Diego Health employees who apply by 7/10/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review. DESCRIPTION The Patient Support Services Supervisor supports the Hillcrest CCP Float Pool by managing the administrative operations of multiple patient support services departments for the Medical Center. Administrative oversight includes developing objectives and policies, developing and monitoring department budgets, evaluating department productivity and personnel performance, and evaluating requests for new or additional services for departments under direction. Activities also include contributing to strategic planning and directing all activities of patient support services departments through subordinate staff. Provides administrative oversight includes developing objectives and policies, developing and monitoring department budgets, evaluating department productivity and personnel performance, and evaluating requests for new or additional services for departments under direction. Activities also include contributing to strategic planning and directing all activities of patient support services departments through subordinate staff. MINIMUM QUALIFICATIONS Seven (7) years of relevant Clinical Care Partner or CNA experience and/or equivalent experience/training OR a Bachelor's degree in related area and three (3) or more years of relevant experience. Active California CNA license. BART or BLS certification at the time of hire, with a commitment to obtain BART certification within six months of the hire date. Ability to supervise administrative and/or para-technical team. Ability to motivate and inspire staff. Strong knowledge of applicable patient care support activities and systems. Knowledge of internal policies, relevant federal and state laws and regulations. Ability to apply knowledge to identify compliance risks. Working knowledge of human resources activities including the ability to monitor, evaluate, and document employee performance. Ability to employ critical thinking to analyze issues, develop recommendations, and resolve problems. Strong written, verbal and interpersonal communication skills. Ability to collaborate effectively across all levels of organization. Working knowledge of business software, EHR systems and relevant specialized clinical applications. Ability to produce reports. PREFERRED QUALIFICATIONS Crisis Prevention Intervention (CPI) Training and/or de-escalation training and experience. Exposure to or knowledge of Virtual Monitoring Technology (VMT) or e-sitter systems. Leadership experience, such as scheduling, timekeeping, or serving as a preceptor or mentor to peers. Experience working in a unionized environment with the ability to interpret and apply policies and procedures. EPIC, UCSD Paging & Scheduling Systems. Proficient with using Microsoft Office and Tableau. Bilingual: Spanish/English. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical. Pay Transparency Act Annual Full Pay Range: $69,500 - $123,500 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $33.29 - $59.15 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).