New

Technical Support Specialist

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, West Liberty
Jul 03, 2025
Job Description: We are seeking a skilled and customer-focused Desktop Support Technician to join our team. The ideal candidate will have a strong background in desktop support and a high aptitude for delivering excellent customer service in a dynamic and secure environment. Top Skills' Details 1) Experience performing hardware and software troubleshooting, deployments and routine maintenance. 2) Experience supporting win11, O365, handhelds and other peripherals. 3) Strong customer service skills and dedication to the job at hand. Key Responsibilities: * Provide desktop support including installation, troubleshooting, and repair of devices in a Windows-based environment. * Assist with the maintenance and support of security cameras, servers, and network switches as needed. * Deliver technical support to staff within a secure facility, with occasional interaction with individuals involved in work detail programs. * Maintain accurate documentation of issues and resolutions. * Collaborate with other IT staff to ensure seamless support and system functionality. Qualifications: * Minimum 1-2 years of experience in desktop support or a similar technical role. * Proficiency in Windows operating systems and common desktop applications. * Experience with hardware installation, diagnostics, and repair. * Familiarity with basic networking concepts and equipment such as switches and servers is a plus. * Strong communication and interpersonal skills. * Ability to work independently and adapt to a structured, secure environment. Additional Requirements: * Ability to lift and carry heavy objects and work in physically demanding positions for extended periods. * Must successfully submit background check and drug screening. * Completion of mandatory training (2-3 weeks) to prepare for working in the environment. Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Liberty,KY. Application Deadline This position is anticipated to close on Jul 7, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.