Transcriber - Office of Student Accommodations

The Office of Student Accommodations at West Virginia University is currently accepting applications for a Transcriber.

About the Opportunity

This position provides captioning services for people in the WVU community who are Deaf and Hard of Hearing, using computer software to record, edit, store, and provide meaning-for-meaning transcripts in a text-based format.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
  
• 13 paid holidays (staff holiday calendar)
  
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
  
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  
• WVU offers a range of health insurance and other benefits
  
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
  
• Wellness programs

What You'll Do

• Provides captioning services for people in the WVU community who are Deaf and Hard of Hearing, using computer software to record, edit, store, and provide meaning-for-meaning transcripts in a text-based format. Settings in which these job-related activities occur include:
  
  
  
  
  • Classroom setting
  • Video remote setting
  • Meetings, lectures, programs, ceremonies, and other WVU-related events, as assigned
  • Post-production captioning of classroom media and custom requests, as assigned
  
  
  
  
• Prepares for assignment content, subject matter, and vocabulary to provide accurate and effective services as a level appropriate to the University setting; performs program application operations (e.g. entering specialized vocabulary into software)
• Edits transcripts for accuracy of grammar, punctuation, and clarity of expression; uploads edited transcripts to student accommodation management software for viewing by students
• Works with students and faculty to answer questions, discuss services, troubleshoot
  routine operational problems as they arise, and facilitate student access to various WVU programs; attends scheduled meetings, as assigned
• Maintains professional records (such as calendars and time keeping records)
• Seeks out continuing education opportunities, and attends relevant trainings and workshops, to maintain or improve captioning skill level, to stay up to date on legislation regarding access for people who are Deaf and Hard of Hearing, to increase cultural knowledge of deafness, to keep abreast of relevant technologies, and to maintain professional qualifications such as captioner qualification
• Completes special projects or other duties as assigned by the Coordinator of Auxiliary Aids and the Director of Disability Services

• Associate's degree.
• A minimum of six (6) months of experience with word processors and computers, to include typing duties with a rate of accurately typing 60+ words per minute with a maximum of two errors.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, & Abilities

• Be familiar with and adhere to established codes of ethics (such as the ATSP Code of Conduct) https://atspnetwork.org/code/
• Must be able to accurately type a minimum of 60 words per minute net (unaided) with a maximum of two errors (demonstrated during pre-employment testing)
• Excellent listening, reading, and language compression skills
• Strong communication skills, verbally and in writing
• Ability to work professionally and respectfully in a variety of settings
• Basic computer skills, including filing systems, internet browsers, Microsoft Office, eCampus/Blackboard; ability to identify and take corrective action to resolve routine operational problems with captioning equipment and to troubleshoot issues in real time with students
• Ability to work 37.5 hours per week as assigned, including possible split-shift schedules; to adapt to changing schedules; and to accept itinerant schedules, including nights and weekends

Preferred Qualifications

• Bachelor's degree

Licenses/Certifications

• Must pass the TypeWell pre-screening test
• A selected candidate must complete TypeWell Basic Training Course online training (12 to 16 weeks) to learn how to listen to lectures and discussions and quickly type a clear and accurate meaning-for-meaning transcript. At the conclusion of training, the candidate must pass the TypeWell Final Skill Check. Upon completion of the skill check, the candidate may begin work as a qualified TypeWell Transcriber

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.