1st Shift Warehouse Customer Service

Join Our Team!

Benefits Start Day 1

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for a 1st Shift Warehouse Customer Service Representative to join the team at our Jeffersonville, IN, facility! This position is responsible to tracking internal communications, order entry and fulfillment, verifying available inventory for orders, as well as monitoring, auditing, and providing reports to communicate shipment status and inbound receipt issues.

Your Shift: 8:30 AM to 5:00 PM, Monday - Friday with overtime as required.

Your Responsibilities:

• Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
• Take, enter, process, and/or expedite orders.
• Providing effective customer follow-up in post-sales activities.
• Provide effective and professional communication practices with account representatives and customer.
• Relay communication chains between Customer Service, Scheduling, Shipping, and other departments.
• Utilize computer to properly account for issues, returns, receipts of new materials, and associated back-orders.
• Enter any discrepancy with a product onto the Unable to Receive report (UTR), once sales resolve the issue produce the correct receipt for the item.
• Follow all established safety rules and regulations and utilize required safety equipment.
• Maintain work area in a clean and orderly condition.
• Perform any other related duties as required or assigned.
  

You Must Have:

• Proficient in Microsoft Office suite.
• Experience with warehouse management systems.
• Customer Service experience.
  

We Would Also Prefer:

• High School Diploma or equivalent and 1+ years' related experience, or commensurate combination of education and experience

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.