Director, Staffing

As an Industry Fulfillment Strategist, you will partner with Client Partners and Industry leaders to create an optimized workforce plan to support projected revenue. Lead a team of client account fulfillment partners to ensure optimal deployment of right talent balancing individual aspirations with client needs.

Your Impact

• Workforce Planning: Create workforce plan to support projected revenue scenarios. Use proprietary, in-house risk assessment framework to optimize the workforce planning forecasts.
• Workforce deployment and optimization: Maximize revenue and people satisfaction by ensuring timely & optimal deployment of talent. Provide timely input to the capacity management process to minimize bench and downtime between assignments.
• Liaison with Industry Leaders: Liaise directly with the client partners and the industry leaders to understand sales pipeline and anticipated impact to workforce plans. Lead interactions with Sales Leads, escalate capacity issues to leadership, ensure actions are agreed upon and assigned to address capacity issues, and provide feedback to relevant functional leaders
• Weekly status reporting and risk management: Continuously assess workforce risks and implement mitigation strategies. Provide accurate status reporting (using inhouse framework and tools) to enable global leadership in assessing delivery, client and financial risks.
• Collaboration across Industries and Regions: Work with peers to maximize opportunity at a company level (vs. optimizing locally). Work in the best interests of the overall organization while also supporting their team.

Your Skills & Experience

• Leadership in Capacity Management: Minimum of 15 years of experience in a leadership role within capacity management, demand planning, and fulfillment
• Data Analysis and Presentation: Scientific background and experience in conducting and presenting data analysis
• Proven ability to effectively manage a team with a high level of emotional intelligence
• Strong communication and consultative skills at all levels of personnel within the organization; ability to manage conflict in high-pressure situations
• Agile Program Management experience will be a plus

Pay Range: $120,000-$165,000

• The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

Benefits of Working Here:

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us athiring@publicis.sapient.com

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.