Customer Service Technician - TBB

Inside the Role

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Benefits include 401k with company match, full coverage benefit plan options, paid vacation (up to 5 weeks), paid sick/PTO, 15 calendar holidays, local wellness center, employee assistance program, comprehensive health and wellness programs, and tuition assistance. CST position offers a starting salary of $24.25/hr. up to top pay of $36.75/hr. *Additional $2.00 shift differential for off-shifts.

What You Drive at DTNA:
Diesel, gasoline, and alternative fuel systems (Electric Vehicle, CNG, Propane)
Steering system and axle alignment procedures
FCCC product HVAC (Heating and air conditioning)

FCCC product - electrical, hydraulic, pneumatic, cooling, and brake systems

Knowledge You Should Bring:
Must be able to read and interpret blueprints, assembly drawings, and schematics.
Must be able to furnish own tools.
Must be able to communicate well with customers, peers, and other departments. Assist as required in all phases of problem resolution.
Due to customer demands, this position is exempt from the daily overtime requirements of the FCCC Overtime Policy.
Perform other duties as required by the supervisor

High school diploma (or equivalent) preferred.

An attached resume is required
Some travel may be required occasionally. Travel at short notice and work flexible hours.
The final candidate must successfully complete a pre-employment drug screen

Ability to obtain a CDL within 6 months of employment

Exceptional Candidates Might Have:
Associate's degree in automotive truck mechanics preferred
3-5 years of experience in all facets of repair and service of commercial vehicles

Work Location: Thomas Built Bus, High Point, NC

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Schedule Type:

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.