Program Coordinator

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

• Provide on-going administrative support for curriculum management for multiple planning years, including implementing part-time academic paths, certificates, and PaCE courses by collaborating with faculty, instructors, directors, deans, and staff to maintain accurate information, schedules, forms, and procedures.
• Act as the primary coordinator, editor, and data manager of certificate curriculum for the online academic catalog and related internal documents, including managing multiple Excel spreadsheets and providing administrative support for curriculum representation in PaCE marketing, recruiting, and outreach processes.
• Act as a primary certificate-information resource for the campus community, external partners, and the public, and independently trouble-shoot issues related to certificate enrollment, academic planning, scheduling, etc.
• Provide certificate developers, faculty, and staff with first line of support in use of the certificate systems, policies, and procedures; access to institutional and market research; management of distribution lists; and development of curriculum data analysis and reports using data analytic tools.
• Serve as a liaison for troubleshooting certificate design and implementation issues that impact other areas of the college, and support change management by identifying and documenting system and user issues.
• Work collaboratively with the other staff to update, develop, and document curriculum implementation standards in the Curriculum Management Database and Banner systems.
• Assist the PaCE Deans with planning and logistical support for various curriculum development events, such as yearly curriculum planning retreats, PaCE faculty meetings, summer institutes, and curriculum review processes.
• Facilitate certificate and/or academic project meetings on behalf of the deans, take notes, manage documents, and occasionally represent the PaCE deans at certificate-related meetings.

• Support Curriculum Path management by updating faculty affiliations, Path webpages, and Path advising guides.
• Work with the Academic Advisor for PaCE and the Path faculty to provide logistical, production, and communication support for Path events and newsletters.
• Provide reports as needed on student participation in Path curriculum.

• Support on-going communication and information sharing with external certificate partners, including meeting and agenda coordination, notetaking, and marketing coordination.
• Act as a liaison to the Assistant Registrar and to external partners for coordinating non-credit certificate enrollment and student records processing.
• Provide administrative support for partnership development, including documenting decisions and facilitating approval processes related to certificate budgets, timelines, deliverables, and related MOUs.

• Document and maintain updated tasks and timelines associated with this position.
• Assist other PaCE staff with desk duties during peak times and during absences and support rotating duties when capacity allows.
• Participate in PaCE staff meetings, events, and hiring committees as needed.
• Participate on college committees as a PaCE representative when assigned.

• Ability to provide administrative support to a dean, director, or equivalent, including drafting correspondences and providing initial in-take from students, faculty, and staff regarding certificate-related issues.
• Knowledge and skill in internet/basic research and ability to use market analysis tools.
• Ability to prepare reports, such as enrollment patterns and curriculum history, including the analysis, organization, and effective presentation of data.
• Excellent written communications skills, including editing, writing, and proofreading printed material and website content.
• Skill and ability to use standard office equipment, PC and Mac operating systems, and various programs/software, such as Excel and other Office 365 applications, and central databases.
• Foundational knowledge of higher education academic issues, policies, practices, and support systems for students and staff.
• Knowledge of higher education curriculum and/or certificate development for undergraduate degree or professional continuing education programs.
• Ability to create and manage multiple electronic and paper information files.
• Skill in tracking and coordinating tasks and related deadlines for multi-year curriculum cycles, including information gathering and data management.
• Skill in helping faculty and others use relevant systems and processes throughout the curriculum development and implementation cycle.

• Demonstrate self-motivation, positive attitude, independent initiative, flexibility, self-awareness, and growth mindset.
• Ability to work independently in organizing, planning, setting timelines, prioritizing work, and meeting deadlines, including anticipating potential challenges.
• Possess a high degree of accuracy and attention to detail.
• Demonstrate excellent interpersonal, customer service, and public relations skills.
• Ability to establish and maintain good working relationships in a team setting and effectively interact with culturally diverse staff, faculty, students, parents, college administrators, and the public.
• Maintain confidentiality and display a high degree of diplomacy and professionalism.
• Ability to solve problems creatively and collaboratively, think through proposed solutions, identify key questions, and make suggestions for improvements.
• Ability to understand, interpret, explain, and apply rules, policies, and procedures.
• Ability to tolerate ambiguity in informal organizational systems, including change processes.

• Bachelor's degree in professional learning, higher education, workforce development, business communication, or related fields.
• Experience supporting large institutional programs that require internal information gathering, detailed data management, audience-centered communication, and collaborative coordination.

• Must provide proof of identity and employment eligibility within three days of beginning work.
• This position is part of a bargaining unit and covered by a collective bargaining agreement.
• Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.