New

Member Services Specialist - Remote

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Beaverton
Jul 15, 2025
One of the largest Healthcare Providers in the nation is looking to hire Member Service Specialists to their team in Beaverton, Oregon! Candidates must be local in the area for training or any equipment errors. This position will be Remote after the first week. Job Description: Member Services Specialist 1 works with Direct and Exchange member accounts. On the phone, chat and/or email; pertaining to eligibility, enrollment, premium billing and payment, and delinquency. All while providing excellent customer service. Responsibilities: * Answer and transfer calls as necessary through our web-based phone system, around 20-50+ calls during open enrollment season (Oct-Jan) * Navigate between 5-10 different applications and systems * Supports individual members while on the phone with their accounts, including member eligibility, enrollment, premium billing, and delinquency, for both Direct and Exchange members. * Look up member's accounts and answer questions about payment status, eligibility status, and premium amounts, as well as how to enroll, make changes or terminate coverage * Take payments and set up automatic recurring payments, as well as advising members how to do the same for themselves online * Walk the member through how to find things on our website Additional Skills & Qualifications: * 1-2+ years of recent experience working in a customer service call center environment or related (high volume call center or handling high volume of calls elsewhere) Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Beaverton,OR. Application Deadline This position is anticipated to close on Jul 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.