Office Manager | Insurance Team Leadership & Recruiting (Troy, Michigan)
Location: Troy, Michigan
Compensation: Competitive base salary + performance-based bonuses + career advancement
Are you an experienced insurance office manager, sales team leader, or agency operations director with a strong background in recruiting, training, and marketing? We’re hiring a strategic and hands-on Office Manager to oversee all aspects of production, team growth, and lead generation for a high-performing team of licensed insurance agents in the Troy area. This is an ideal opportunity for someone who has managed an insurance agency or district office and is ready to make an impact with a growing organization.
This is a local leadership role based in Troy, Michigan. The manager will work both in and out of the office, supporting agents in the field while maintaining strong oversight of office operations.
What You'll Be Responsible For
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Recruitment and talent acquisition: Proactively source, interview, and onboard licensed producers in Auto, Homeowners, Life, and Commercial Insurance
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Agent training and coaching: Develop high-performing producers through structured onboarding, product training, and ongoing sales coaching
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Insurance marketing strategy: Improve existing local marketing campaigns and launch new digital marketing initiatives to drive traffic, leads, and brand awareness
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Customer service and retention: Resolve escalated client concerns, retain high-value policyholders, and ensure positive customer experiences
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Sales performance and metrics: Monitor office production, track key performance indicators (KPIs), and align recruiting and marketing efforts with monthly goals
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Lead generation vendor management: Evaluate and manage relationships with third-party lead vendors to ensure cost-effective and quality lead flow
Required Qualifications
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3 to 5 years of experience in the insurance industry, preferably in a management, agency, or recruiting role
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Strong background in insurance sales, marketing coordination, or licensed producer recruitment
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Proven leadership and performance coaching experience in a sales-driven environment
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Excellent interpersonal, communication, and organizational skills
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Proficiency with CRM software such as Salesforce, Agency Bloc, or Hub Spot, and standard office tools
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Active Property and Casualty or Life license preferred, or prior licensure/agency background
Top Insurance Keywords to Attract the Right Talent
Included naturally for maximum visibility across job boards and platforms:
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Insurance Office Manager
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Insurance Sales Leader
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Recruiting Manager (Insurance)
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Insurance Marketing Manager
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Insurance Team Supervisor
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Insurance Agency Manager
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Insurance Hiring in Michigan
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Life and Health / Property and Casualty Insurance
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Insurance Sales Training
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Michigan Insurance Jobs
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Insurance Team Development
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Licensed Insurance Agent Manager
Why Join Us
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Lead a growing, motivated team based in Troy with local autonomy and full support
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Bonus and incentives tied to hiring, sales performance, and agent retention
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Career growth with a respected brand and clear leadership track
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Influence strategy and operations across marketing, recruiting, and team development
Apply Today
If you're ready to take on a leadership role that blends insurance expertise, marketing strategy, and recruiting, we want to hear from you. Join a high-performing team committed to building something exceptional.
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Daniel Agency LLC AAA The Auto Club Group
Jul 15, 2025