Student - Makerspace Assistant Supervisor

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

The SNHU Makerspace is looking for a dependable, creative, and experienced student to serve as a Makerspace Assistant Supervisor! In this leadership role, you'll support students, faculty, and staff in bringing their ideas to life using our 3D printers, laser engravers, Cricut machines, and more-while also overseeing day-to-day operations and mentoring fellow student workers. You'll develop advanced skills in technology, leadership, and team management, and help ensure the Makerspace remains a safe, inclusive, and productive environment.

Responsibilities:

• Support users with 3D printing, laser engraving, Cricut, and other Makerspace tools/equipment.
• Oversee daily operations and assist in opening/closing the Makerspace.
• Provide leadership, training, and guidance to Makerspace Assistants.
• Serve as a point of contact for troubleshooting and questions during shifts.
• Help coordinate and lead special projects and events (ex: workshops, class visits).
• Ensure the space remains safe, clean, and welcoming by reinforcing rules and policies.
• Assist with inventory, equipment maintenance, and reporting any issues to staff.
• Foster a supportive and inclusive team culture.

Who We're Looking For:

• Experienced Makerspace Assistants or students with strong leadership potential.
• Excellent communication skills and a customer-service mindset.
• Comfortable giving presentations and leading teams or group activities.
• Able to work independently, delegate tasks, and support team collaboration.
• Confident teaching and mentoring others with varying levels of technical experience.
• Bonus if you have experience with 3D printing, Adobe Creative Suite, or other maker tools.

Minimum Requirements:

• Current enrollment in classes as part of a SNHU degree program
• Must have Work Study as part of your financial aid package.
• Students with work study may be prioritized
• Prior experience as a Makerspace Assistant required.

Learning Outcomes and Real-World Skills

• Technical Proficiency: Operate, troubleshoot, and train others on Makerspace tools while deepening your understanding of their real-world applications.

• Leadership and Team Management: Lead a team of student workers by coordinating tasks, mentoring peers, and supporting daily operations.

• Communication and Presentation Skills: Communicate clearly with users and team members, and confidently deliver tours, instructions, and presentations.

• Customer Service and Support: Promote a welcoming, solutions-focused environment and encourage responsible use of Makerspace tools.

• Time and Task Management: Manage multiple priorities, maintain organization, and help structure day-to-day operations and inventory.

• Creativity and Innovation: Support creative problem-solving and prototype development through hands-on exploration and experimentation.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation