Senior Program Manager Learner Equity Programs

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

The Senior Program Manager, Learner Equity Programs, will be a cross-functional leader responsible for advancing SNHU's learner equity priorities through strategic program development, insight generation, and institutional collaboration. Reporting to the Associate Vice President for Learner Equity, you will guide projects that enhance student belonging, engagement, and support across the learner experience. You will be hybrid working in proximity to our Manchester, NH office. #LI-Hybrid

What you'll do:

• Lead Strategic Program Development - Guide the creation of projects that support equitable outcomes for all learners, especially those with the greatest opportunity gaps.
• Create Insights Through Research and Data - Analyze disaggregated data and apply student-centered research methods to identify systemic barriers and guide learner-centered improvements.
• Foster Institutional Collaboration - Partner with academic, advising, and student experience teams to co-develop programs and embed an equity lens across strategy and implementation.
• Advance Design Strategy and Implementation - Apply and evolve SNHU's learner-centered design framework to influence programs, services, and continuous improvement efforts.
• Coordinate Project Execution - Manage timelines, communications, and reporting across cross-functional teams to ensure delivery of equity-focused projects.

What we're looking for:

• 5+ years of progressively responsible experience in higher education, student success, learner equity, or related fields, with experience designing and implementing cross-functional programs at scale.
• Demonstrated experience managing programs from concept through implementation, including project scoping, milestone tracking, and partner coordination.
• Proficient in data analysis tools such as MS Excel, or survey platforms like Qualtrics, with the ability to summarize data into applicable insights.
• Applied experience with qualitative or quantitative research methods, including, survey design and analysis, focus groups, student journey mapping, or data disaggregation for equity insight.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources