ACCOUNT CLERK - 07082025-69127

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, HAMILTON COUNTY

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/environment/job-announcements-/preferred-service/00010188_tsp_account_clerk_hbsp_tdec-job-opp_ps.pdf

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of routine bookkeeping, or routine clerical auditing work; qualifying experience may be substituted for the required education, on a year for year basis; completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute or vocational school may be substituted for the required experience.

Overview

Under general supervision, employees in the class perform bookkeeping and clerical tasks involved in maintaining journals, ledgers, and other financial records. Work in this class requires the application of bookkeeping knowledge in the preparation and maintenance of routine reports according to established procedures. This class differs from Accounting Technician 1 in that an incumbent of the latter is responsible for sub professional accounting duties of considerable difficulty and complexity.

Responsibilities

1. Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.
2. Reconciles physical inventory counts against electronic inventory data. Verifies electronic data entries and receiving reports to ensure accuracy.
3. Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
4. Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.
5. Manages complaints from internal and external customers effectively by providing clear and accurate information.
6. Maintains account entries in electronic databases to ensure accurate record keeping.
7. Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.
8. Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.

Competencies (KSA's)

1. Decision Quality
2. Interpersonal Savvy
3. Communicates Effectively
4. Manages Complexity
5. Demonstrates Self-Awareness

Knowledge:

1. Clerical
2. Customer and Personal Service

1. Mathematics
2. Reading Comprehension
3. Speaking
4. Active Learning and Listening

1. Written Comprehension
2. Problem Sensitivity
3. Deductive Reasoning
4. Mathematical Reasoning
5. Inductive Reasoning

Tools & Equipment

1. Personal Computer
2. Telephone
3. Fax Machine
4. Printer
5. Calculator

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.